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- Tasks: Support families by arranging meaningful funerals with care and professionalism.
- Company: Join Dignity Funerals Ltd, a compassionate team dedicated to dignified farewells.
- Benefits: Enjoy 22-25 days holiday, pension scheme, free parking, and uniform provided.
- Why this job: Make a real difference in people's lives during their toughest moments while building community connections.
- Qualifications: Exceptional communication skills, attention to detail, and emotional intelligence are essential.
- Other info: Flexible working across locations may be required based on operational needs.
The predicted salary is between 25034 - 35000 £ per year.
Join to apply for the Funeral Service Arranger role at Dignity Funerals Ltd
Full-time, Permanent (38.33 hours per week – 5 days over 7)
Location: A.V. Band Funeral Directors, Droitwich.
Salary: £25,034.09 per annum (£12.56 per hour)
Join us in ensuring every goodbye is dignified and meaningful.
Our Funeral Service Arrangers, based at our A V Band brand, are the welcoming presence representing our branches across the Worcestershire area. They extend a warm hand to those facing loss, offering support during what may be one of life\’s toughest moments.
This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!
Here is what a typical day could look like for you:
- Working closely with our clients to arrange funerals, planning every personalised detail and offering the full range of services and products that fully address the needs of our clients.
- Communicating regularly with clients through all avenues be it email, face-to-face and telephone.
- Making sure that any deceased at our branch are regularly attended to and are respectfully presented for client visits.
- Preparing in advance for any client visits, ensuring that those wishing to spend time with their loved ones are offered a warm and appropriate welcome and level of support.
- Accurately managing administrative duties, communicating with stakeholders effectively and providing a high attention to detail.
- Willingness to train in Funeral Plan Consulting and once qualified, support families to create their bespoke funeral plans.
- We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.
This role will suit someone who:
- Holds exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
- Is emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
- Is reliable, well-presented and aims for high standards in their job role.
- Enjoys being a part of their community.
- Is committed to building relationships and has a passion for customer service.
What we provide to you:
- Annual salary of £25,034.09
- 22-25 days holiday plus bank holidays included in overall entitlement.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site/Street Parking.
- Free Uniform Provided
- Access to our internal apprentice & personal development schemes.
If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!
What are the next steps?
To join us in this role, simply hit the \’apply\’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
#J-18808-Ljbffr
Funeral Service Arranger employer: Dignity Funerals
Contact Detail:
Dignity Funerals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Arranger
✨Tip Number 1
Familiarise yourself with the local community and its values. Understanding the cultural nuances and traditions in Droitwich will help you connect with clients on a deeper level, making your approach more empathetic and personalised.
✨Tip Number 2
Practice your communication skills, especially in sensitive situations. Role-playing scenarios with friends or family can help you become more comfortable discussing difficult topics, which is crucial for a Funeral Service Arranger.
✨Tip Number 3
Network with professionals in the funeral service industry. Attend local events or join online forums to learn from others' experiences and gain insights into best practices that can enhance your application.
✨Tip Number 4
Demonstrate your commitment to customer service by volunteering in community support roles. This experience will not only enrich your understanding of client needs but also showcase your dedication to helping others during challenging times.
We think you need these skills to ace Funeral Service Arranger
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities and expectations of a Funeral Service Arranger. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your empathy, resilience, and commitment to customer service. Share any relevant experiences that demonstrate your ability to support clients during difficult times.
Highlight Relevant Skills: Make sure to emphasise your communication and administrative skills in your CV. Detail any experience you have in customer service or similar roles, as these are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Dignity Funerals
✨Show Empathy and Understanding
As a Funeral Service Arranger, you'll be dealing with clients during one of the most difficult times in their lives. Make sure to express your understanding and empathy during the interview. Share any relevant experiences that demonstrate your ability to connect with people on an emotional level.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you have successfully communicated with clients in the past, whether through face-to-face interactions, emails, or phone calls. Provide examples that showcase your ability to listen actively and respond appropriately.
✨Demonstrate Attention to Detail
This position requires meticulous attention to detail, especially when arranging funerals and managing administrative tasks. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of precision in this sensitive field.
✨Express Your Commitment to Customer Service
Dignity Funerals Ltd values high standards in customer service. Be ready to discuss your passion for helping others and how you have gone above and beyond to ensure client satisfaction in your previous jobs. This will help convey that you are a good fit for their compassionate team.
