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- Tasks: Lead funeral services with compassion and professionalism, supporting families during difficult times.
- Company: Join Dignity, a trusted name in funeral care, dedicated to exceptional service and community support.
- Benefits: Enjoy 30-33 days annual leave, training, uniform, and a supportive work environment.
- Why this job: Make a meaningful impact by helping families navigate their toughest moments with dignity and care.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends and on-call duties, are essential for this role.
The predicted salary is between 24600 - 33000 £ per year.
4 weeks ago Be among the first 25 applicants
Position: Funeral Director
Location: Pickard & Beale Funeral Directors, Maidstone
Job Type: Full-time, permanent
Salary: £29,644.00 per annum
We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at Pickard & Beale Funeral Directors in Maidstone. You’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you’ll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity’s values within your community. As a representative of both your local branch and the wider Dignity Group, you’ll help maintain our trusted presence in the community.
Key Responsibilities:
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We’re looking for someone who:
- Experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 – 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn’t be able to provide this essential service without our people. If you’d like to be part of a compassionate team dedicated to delivering the highest standards of care — we’d love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, simply hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:
- Our Crematoria and Memorials Group, managing 45 crematoria nationwide
- Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
- The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Funeral Director employer: Dignity Funerals
Contact Detail:
Dignity Funerals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its values. As a Funeral Director, you'll be representing both the local brand and Dignity Group, so understanding the community's needs and traditions can help you connect better with families.
✨Tip Number 2
Showcase your empathy and communication skills during any informal interactions you have with potential colleagues or community members. This will demonstrate your suitability for the role and your ability to support families in their time of need.
✨Tip Number 3
Network with professionals in the funeral service industry. Attend local events or join relevant groups to meet others in the field. Building relationships can lead to valuable insights and recommendations that may help you land the job.
✨Tip Number 4
Be prepared to discuss your experiences in managing stressful situations. The role requires calmness under pressure, so sharing specific examples of how you've handled challenging scenarios can set you apart from other candidates.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in funeral service operations. Emphasise your communication, leadership, and organisational skills, as these are crucial for the role of a Funeral Director.
Craft a Compelling Cover Letter: Write a cover letter that showcases your compassion and understanding of the funeral process. Mention specific experiences where you supported families during difficult times, demonstrating your empathy and professionalism.
Highlight Relevant Qualifications: If you have any certifications or training related to funeral services, be sure to include them in your application. This could set you apart from other candidates and show your commitment to the profession.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to handling sensitive situations. Be ready to discuss your experience with logistics and team coordination on the day of a funeral.
How to prepare for a job interview at Dignity Funerals
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, demonstrate your understanding of this emotional aspect by sharing experiences where you provided comfort and guidance to others.
✨Highlight Your Leadership Skills
You'll be leading teams and coordinating services, so it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully managed teams or projects in the past, especially in high-pressure situations.
✨Understand the Community Engagement Aspect
Since community relationships are vital for this role, research Pickard & Beale Funeral Directors and their involvement in the local area. Be ready to discuss how you can contribute to building and maintaining these connections.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to funeral operations. Think through how you would handle various situations, such as coordinating logistics on the day of a service or dealing with unexpected challenges.
