Position: Crematorium Business Leader
Location: Haltemprice Crematorium, Kingston upon Hull
Job Type: Full-time, 38.33 hours per week
Salary: Starting from £44,000 per annum
Make a Real Impact in Your Community
We're looking for an inspiring and commercially minded Business Leader to take ownership of one of our Crematoria, making it a true centre of excellence for care, community engagement, and commercial performance.
In this unique and rewarding general management role, you will be the visible face of the site, shaping its operational success and ensuring exceptional service for families and funeral director partners.
This is an AI proof role (it'll always exist!) with genuine autonomy, allowing you to combine entrepreneurial flair, operational discipline, and compassionate leadership
Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care.
Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death.
Why This Role Matters
At CMG, we believe that every farewell should be delivered with compassion, respect, and the highest standard of care. As a Crematorium Business Leader, you'll ensure these values are honoured every day, by leading your team, supporting families, and embedding a culture of excellence across all cremation services and memorial offerings.
What You'll Be Doing
Lead Growth & Commercial Success Grow cremation volumes year on year through exceptional site standards and strong B2B partnerships.
Drive memorial sales performance, taking full ownership of revenue, penetration, and average order value.
Manage the full site P&L, focusing on cost control, margin improvement, and EBITDA delivery.
Build Strong Funeral Director Relationships Create strong, long-term partnerships with local Funeral Directors.
Ensure we deliver consistently excellent service, becoming their first-choice cremation partner.
Champion Service Excellence Maintain impeccable site presentation, from chapels and gardens to reception spaces.
Deliver a compassionate, high-quali...
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