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For Companies At a Glance
- Tasks: Lead funeral services with compassion and professionalism, supporting families through emotional experiences.
- Company: Join Dignity Funerals Ltd, a trusted name in compassionate care.
- Benefits: Competitive salary, professional development, life assurance, and generous holiday allowance.
- Why this job: Make a meaningful impact by helping families during their most challenging times.
- Qualifications: Experience in funeral services, excellent communication, and leadership skills required.
- Other info: Flexible working hours and opportunities for community engagement.
The predicted salary is between 29644 - 37000 £ per year.
We’re looking for an experienced and compassionate individual to join our team as a Funeral Director at our Newport & District Funeral Directors. You’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you’ll also play an essential role in engaging with the local community and building trusted relationships.
Why This Role Matters
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals' cultural and religious beliefs. You’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Your Impact And Responsibilities
- As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You’ll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.
- From the first meeting to the day of the funeral and beyond, you’ll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.
- Lead funeral services with professionalism and attention to detail.
- Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated.
- Offer a consultative approach – helping families explore available options and understand what’s possible.
- Collaborate with arrangers, specialists, FDs and care teams.
- Support the team in managing the diary, resources and records.
- Assist with coffin preparation, handling of the deceased, and chapel duties where required.
- Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development.
- Support with local community engagement and promotion of the brand you represent – build relationships with care homes, celebrants and local religious and ethnic groups.
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination.
Skills And Knowledge
- Previous experience leading funerals, working with the deceased and supporting families.
- In-depth knowledge of funeral processes, legal and regulatory requirements.
- Excellent communication, leadership, and organisational skills.
- Calm under pressure with a respectful, compassionate approach to service.
- Physically capable of manual handling tasks, including coffin bearing.
- Able to work flexibly, including weekends and on-call.
- A Full UK Driving Licence (essential).
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year.
Funeral Director in Telford employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the funeral industry, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion during interviews! When you get the chance to chat with potential employers, let your compassion and commitment to supporting families shine through. Share personal stories or experiences that highlight your dedication to the role.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to funeral homes you admire, like Dignity Funerals Ltd, and express your interest. Sometimes, they might have openings that aren’t publicly listed yet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and are willing to take that extra step.
We think you need these skills to ace Funeral Director in Telford
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your empathy shine through. This role is all about supporting families during tough times, so share any relevant experiences that highlight your compassionate nature.
Be Clear and Concise: We want to see your skills and experience, but keep it straightforward. Use clear language and avoid jargon to make sure your application is easy to read and understand.
Highlight Relevant Experience: Make sure to showcase any previous roles or experiences that relate directly to funeral services. Whether it's leading a team or working with families, we want to know how you can bring value to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this important role.
How to prepare for a job interview at Dignity Funerals Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of funeral processes, legal requirements, and cultural sensitivities. Being well-versed in these areas will show that you’re not just qualified but also genuinely care about the families you'll be supporting.
✨Show Compassion
During the interview, demonstrate your empathetic approach. Share examples from your past experiences where you’ve helped families through difficult times. This will highlight your ability to connect with people on a personal level, which is crucial for this role.
✨Be Organised
Prepare for the interview by organising your thoughts and examples of your previous work. Think about how you’ve led teams, managed resources, and coordinated services. Being able to articulate these experiences clearly will impress the interviewers.
✨Engage with the Community
Discuss your ideas on how to build relationships within the local community. Whether it’s collaborating with care homes or engaging with local religious groups, showing that you understand the importance of community ties will set you apart as a candidate.
