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- Tasks: Support performance across branches and teams while learning about business operations.
- Company: Dignity Funerals Ltd is a leading UK funeral provider with over 200 years of history.
- Benefits: Enjoy a ÂŁ4,000 car allowance, 25 days leave, private healthcare, and an annual bonus.
- Why this job: Join a compassionate team making a real difference in people's lives during emotional times.
- Qualifications: Ideal for recent graduates or those early in their careers with a proactive mindset.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 32000 - 48000 ÂŁ per year.
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Location: Travelling across West Midlands, East Midlands & Sheffield.
Job Type: Full-Time / Permanent
Salary: Up to ÂŁ40,000 per annum + ÂŁ4,000 annual car allowance
About Dignity
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
Step into leadership, from day one
This is a rare opportunity to join Dignity – one of the UK’s most meaningful and wide-reaching businesses – on a fast-track path to operational leadership.
As an Operations and Performance Executive, you’ll work side-by-side with a Head of Region to support the performance of a business unit with hundreds of people, dozens of branches, and thousands of families relying on our service every year. From your first day, you’ll be exposed to how real businesses run – from budgets and people to transformation and customer care.
This role is part specifically set up to develop future leaders in the business – designed to give outstanding early-career talent real responsibility, direct exposure to senior leadership, and the support to grow into an exceptional leader in operations, commercial, or transformation roles.
What You’ll Be Doing
- Partner with your region’s senior leader to improve performance across branches and teams.
- Help analyse and interpret performance data to inform decision-making.
- Support the delivery of major initiatives – from customer service programmes to digital upgrades.
- Get involved in the day-to-day running of the business – including people, process and customer challenges.
- Share insights and learning across regions to help shape the future of the business.
Who We’re Looking For
- You may be a recent graduate with relevant work experience (such as a placement year); someone early in your career ready to step into a high-responsibility role or have worked in a similar type of role to this.
- You’re bright, proactive and curious – always asking “why?” and eager to understand how things work.
- You take pride in delivering quality work and have a strong sense of ownership.
- You’re confident with people, but humble enough to listen and learn.
- You’re driven by purpose and care about supporting others with compassion and integrity.
Why this role matters
At Dignity, we support people at one of the most emotional moments of their lives – and we’re determined to do it with humanity, professionalism, and care. This role is your chance to be part of that mission, to learn how great operations are run, and to grow into a future leader of our business.
What We Offer
- ÂŁ4,000 annual car allowance.
- 25 days annual leave + bank holidays.
- BUPA private healthcare (Self).
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
- Full training and support from regional and central teams.
What are the next steps?
Ready to make a difference behind the scenes? Apply now and become a key part of delivering exceptional care and support with Dignity.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Operations & Performance Executive employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Performance Executive
✨Tip Number 1
Familiarise yourself with Dignity's mission and values. Understanding their commitment to compassion and professionalism will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Dignity Funerals Ltd. Engaging with them can provide valuable insights into the company culture and expectations for the Operations & Performance Executive role, which can be a great advantage in your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved performance or efficiency in previous roles or projects. This will demonstrate your proactive approach and problem-solving skills, which are crucial for the position.
✨Tip Number 4
Stay updated on industry trends related to end-of-life care and funeral services. Showing that you are knowledgeable about the sector can set you apart and highlight your genuine interest in the role and the company.
We think you need these skills to ace Operations & Performance Executive
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what Dignity Funerals Ltd is looking for in an Operations & Performance Executive. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any relevant work experience, particularly in operations or performance management, and showcase your achievements.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about working at Dignity. Mention how your values align with their mission of supporting families with compassion and integrity.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. Dignity values individuals who are proactive and curious, so provide examples of how you've demonstrated these traits in past roles.
How to prepare for a job interview at Dignity Funerals Ltd
✨Understand the Company’s Mission
Before your interview, take some time to research Dignity Funerals Ltd and understand their mission of providing compassionate care during difficult times. This will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Prepare for Performance Data Questions
As an Operations & Performance Executive, you'll be expected to analyse performance data. Brush up on your analytical skills and be ready to discuss how you would interpret data to inform decision-making. Consider bringing examples from past experiences where you've successfully used data to drive improvements.
✨Showcase Your Leadership Potential
This role is designed to develop future leaders, so be prepared to discuss your leadership style and experiences. Share examples of when you've taken initiative or led a project, even if it was in a group setting. Highlight your ability to work collaboratively while also taking ownership.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the challenges the company faces in operations or how they measure success in this role. This shows your enthusiasm and willingness to engage with the company's goals.
