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- Tasks: Support the care and preparation of the deceased with dignity and respect.
- Company: Join Dignity, a trusted name in end-of-life care across the UK.
- Benefits: Enjoy 30-33 days annual leave, training opportunities, and a company pension.
- Why this job: Make a meaningful impact by helping families during their most difficult times.
- Qualifications: No formal education required; compassion and attention to detail are key.
- Other info: Full training provided; ideal for those seeking a rewarding entry-level role.
The predicted salary is between 26400 - 35000 £ per year.
We’re looking for a compassionate and detail-oriented individual to join our team as a Mortuary Assistant at our South London Care Centre in Kingston-upon-Thames. In this vital role, you’ll support the dignified care of the deceased and contribute to the smooth operation of our mortuary. Working closely with embalmers and funeral colleagues, you’ll help ensure that every individual is prepared and presented with the utmost respect, care, and professionalism.
Why This Role Matters
At Dignity, we understand that our work has a lasting impact on the families we serve. As a Mortuary Assistant, you’ll play a key role behind the scenes, helping to uphold the high standards of care and presentation that bring comfort and peace of mind during an incredibly important time. Your contribution will ensure that every person is treated with dignity and compassion.
The Role
As a Mortuary Assistant, you’ll help with the preparation and care of the deceased, ensuring they are treated with the respect and attention they deserve. You’ll also support mortuary cleanliness and organisation, collaborate with embalmers and operational teams, and contribute to a compassionate, professional environment at all times.
Key Responsibilities:
- Support with the care and preparation of the deceased, including washing, dressing, hair styling, and makeup as instructed.
- Prepare and dress coffins, including engraving nameplates and encoffining.
- Maintain accurate identification and labelling of the deceased throughout all processes.
- Accurately complete necessary paperwork, deceased checks, and audits.
- Assist embalmers during the embalming process.
- Ensure cleanliness and organisation in the mortuary and coffin storage areas.
- Attend sensitively to religious and family-based requests.
- Participate in team meetings and complete all mandatory training.
- Submit accurate weekly timesheets and documentation.
- Foster a positive, respectful working environment.
About You
We’re looking for someone who:
- Is committed to delivering compassionate and dignified care at all times.
- Demonstrates emotional resilience and professionalism in sensitive settings.
- Has excellent attention to detail and understands the importance of accuracy in deceased care.
- Communicates clearly and respectfully with colleagues and families.
- Works well independently and as part of a collaborative team.
- Is well-presented, punctual, and reliable.
- Has basic PC literacy (Word, Outlook, Excel) and is open to learning new systems.
- Is willing to undertake further training (e.g. BIE qualification).
Formal education in anatomy, mortuary science, or a related field is helpful but not essential. Full training will be provided.
What We Offer
- A meaningful role helping families say goodbye with dignity and care.
- Full support, training, and development opportunities.
- 30 - 33 days annual leave, inclusive of bank holidays.
- Company pension, employee assistance programme, and life assurance.
- Uniform and necessary equipment provided.
- Annual company bonus.
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Mortuary Assistant employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortuary Assistant
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Mortuary Assistant. Understanding tasks like preparing and dressing the deceased, maintaining cleanliness, and assisting embalmers will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Showcase your emotional resilience and professionalism. Be prepared to discuss how you've handled sensitive situations in the past, as this role requires a compassionate approach to care.
✨Tip Number 3
Network with professionals in the funeral and mortuary services industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 4
Research Dignity and their values. Understanding their commitment to compassionate care will allow you to align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Mortuary Assistant
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Mortuary Assistant position. Understand the key responsibilities and required skills, such as attention to detail and emotional resilience, to tailor your application accordingly.
Craft a Personal Statement: Write a personal statement that reflects your compassion and commitment to dignified care. Highlight any relevant experiences or qualities that demonstrate your suitability for the role, such as previous work in sensitive environments or your ability to communicate respectfully.
Highlight Relevant Skills: In your CV, emphasise skills that align with the job requirements, such as teamwork, organisation, and basic PC literacy. Mention any training or qualifications related to anatomy or mortuary science, even if they are not formal.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Mortuary Assistant role.
How to prepare for a job interview at Dignity Funerals Ltd
✨Show Compassion and Professionalism
In this role, compassion is key. During the interview, demonstrate your understanding of the sensitive nature of the work and how you would approach it with dignity and respect. Share any relevant experiences that highlight your ability to handle delicate situations.
✨Highlight Attention to Detail
As a Mortuary Assistant, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's in paperwork or the care of the deceased. Providing specific examples will help illustrate your commitment to high standards.
✨Communicate Clearly
Effective communication is essential in this role, especially when interacting with families and colleagues. Practice articulating your thoughts clearly and respectfully. You might even want to prepare answers to common questions about how you would handle family requests or team collaboration.
✨Demonstrate Emotional Resilience
Working in a mortuary can be emotionally challenging. Be ready to discuss how you manage stress and maintain professionalism in difficult situations. Sharing strategies you've used in the past can show your potential employer that you're equipped to handle the emotional demands of the job.
