At a Glance
- Tasks: Own and optimise the digital customer journey for a leading funeral plan service.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Enjoy a competitive salary, 25 days holiday, private healthcare, and a 10% annual bonus.
- Other info: Flexible hybrid working with opportunities for career growth in a transforming business.
- Why this job: Make a real impact in a sensitive industry while driving growth and innovation.
- Qualifications: Proven experience in product management within digital and regulated environments.
The predicted salary is between 80000 - 80000 £ per year.
Contract: Permanent, Full-Time
Location: Hybrid - Maidenhead, Berkshire (flexible working, 3 days in office per week)
Salary: Up to £80,000 per annum + bonus + extensive company benefits
Build digital products that matter, when it matters most. We’re looking for a Product Manager to take ownership of one of our fastest-growing digital businesses, Simplicity, our direct-to-consumer funeral plan offering. This is a unique opportunity to own the end-to-end digital customer journey in a highly regulated, emotionally sensitive category, where your work will directly impact how customers make some of the most important decisions in life.
About The Role
You’ll take full ownership of the consumer-facing website and purchase journey, driving improvements in conversion, lead generation and customer experience. Working closely with Engineering, Sales and Marketing, you’ll shape and deliver a roadmap that balances commercial performance, customer needs and regulatory requirements. This is not just a product delivery role; you’ll be at the heart of growth. From optimising digital funnels today to launching new products and service lines tomorrow, you’ll play a key role in how we scale Simplicity over the coming years.
What You’ll Be Doing
- Own and optimise the end-to-end website journey, improving conversion and lead quality.
- Define and deliver a product roadmap focused on growth, performance and customer experience.
- Work closely with Engineering teams to bring products and features to life.
- Partner with Marketing and Sales to understand performance and drive improvements.
- Use data to continuously refine journeys, pricing and product positioning.
- Support the development of new products and services, including future expansion into Legal Services.
What We’re Looking For
- Proven Product Manager with experience in digital, customer-facing environments.
- Strong background in conversion-focused products (web, e-commerce, lead generation).
- Comfortable working across Engineering, Marketing and Commercial teams.
- Experience in regulated sectors such as Financial Services, Insurance or FinTech preferred.
- Commercially minded, with a focus on driving growth and measurable impact.
Why join us
- Competitive annual salary.
- Other benefits: 25 days holiday + bank holidays, 10% annual company bonus, 2x life assurance, pension scheme, private healthcare, and hybrid flexible working.
- Hybrid working, with time in the office to collaborate where it adds most value.
- Own a high-impact product with clear growth ambitions.
- Work in a business going through a significant transformation and investment.
- Be part of a team where your decisions directly influence performance and customer outcomes.
- Opportunity to build and expand product offerings in a rapidly evolving space.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
Our vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Product Manager - Simplicity in Maidenhead employer: Dignity Funerals Ltd
Dignity is an exceptional employer, offering a competitive salary and extensive benefits, including 25 days of holiday, a 10% annual bonus, and private healthcare. With a strong focus on employee growth and a collaborative work culture, you will have the opportunity to make a meaningful impact in a highly regulated and emotionally sensitive industry. Join us in Maidenhead, where you can thrive in a hybrid working environment while contributing to the transformation of end-of-life care in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Simplicity in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and values, especially how they relate to the role of Product Manager at Simplicity. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Focus on your achievements in digital product management and how you've driven growth and improved customer experiences in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the growth of Simplicity.
We think you need these skills to ace Product Manager - Simplicity in Maidenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Manager - Simplicity. Highlight your experience in digital products, especially in conversion-focused environments. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for improving customer journeys and how you’ve driven growth in previous roles. Let us know why you’re excited about working with us at Dignity.
Showcase Relevant Experience:When detailing your experience, focus on your work in regulated sectors like Financial Services or Insurance. We’re keen to see how you’ve navigated challenges in these areas and delivered results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dignity Funerals Ltd
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the Simplicity product and its customer journey. Familiarise yourself with the website, the purchase process, and any recent updates or changes. This will help you speak confidently about how you can optimise the end-to-end experience.
✨Showcase Your Data Skills
Since the role involves using data to refine journeys and improve conversion, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions in previous roles, especially in regulated sectors like Financial Services or Insurance.
✨Collaborate Like a Pro
Highlight your ability to work across different teams, such as Engineering, Marketing, and Sales. Prepare examples of past collaborations that led to successful product launches or improvements. This will demonstrate your capability to partner effectively and drive growth.
✨Emphasise Customer-Centric Thinking
In this emotionally sensitive category, it's crucial to show that you understand the importance of customer experience. Be ready to discuss how you've prioritised customer needs in your previous roles and how you plan to do the same for Simplicity.
