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- Tasks: Deliver engaging training sessions and develop learning solutions for Dignity Funerals.
- Company: Join Dignity, a trusted funeral provider with over 200 years of history in the UK.
- Benefits: Enjoy a salary up to £41,000, 22 days holiday, and a pension scheme.
- Why this job: Make a positive impact daily while fostering a culture of learning and development.
- Qualifications: Must have a full UK driving license and experience in funeral operations is advantageous.
- Other info: This role involves national travel and offers opportunities for personal development.
The predicted salary is between 30000 - 46000 £ per year.
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Contract: Full-Time, 6-Month Fixed-Term Contract – Possible extension
Location: While ideally based in the Midlands, the role requires regular national travel to support training delivery across multiple locations.
Salary: Up to £41,000 per annum (Incl. of car allowance)
Are you a dedicated member of our Dignity Funerals community? Do you have a passion for sharing your knowledge and skills with your colleagues? If so, we ask you to consider a fulfilling career journey within our Operational Training team!
We are seeking an L&D Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you’ll help design and implement our Operational People framework ensuring colleagues have the right skills and competence in their roles to deliver exceptional client service and understand their regulatory responsibilities.
There’s lots to do so you’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This role will focus on delivering world-class training initiatives in which you be involved in:
- Organisational projects to help understand the scope of development intervention where needed.
- Design of highly engaging and effective development solutions that achieve the desired outcomes.
- Training delivery will be blended – combining classroom-based sessions, virtual delivery, facilitation, and effective use of LMS platforms and digital tools.
- Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity’s guiding principles.
- Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
- Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
- Designs and delivers induction programmes in partnership with operational teams to ensure new colleagues are supported from day one.
Must haves we’re looking for this role:
- Full UK Driving License (Essential).
- Passionate about the quality care of the deceased.
- Experience in funeral operations and/or crematoria with good operational and commercial awareness is adventageous.
- Experience with LMS platforms or e-learning authoring tools (e.g. Kallidus, Articulate, Rise) would be an advantage.
- Has strong coaching skills and a passion for helping others grow and develop.
- Credible, authentic, influential, engaging, and effective in a fast-paced and challenging environment.
- Proactive and highly organised with a strong attention to detail.
- Can demonstrate an inclusive mindset with proven ability to be able to effectively influence others.
What We Provide To You…
- Annual salary of up to £41,000, Incl. of £4,000 Yearly Car Allowance.
- 22 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Access to our internal apprentice & personal development schemes.
If you\’re ready to embark on a new career pathway here at Dignity in a role where you can make a positive impact every day, we want to hear from you! Apply now to become an Operational Trainer!
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We are regulated by the FCA, therefore, some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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Learning & Development Trainer employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Trainer
✨Tip Number 1
Familiarise yourself with Dignity Funerals' values and mission. Understanding their commitment to compassionate care will help you align your training approach with their organisational culture, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Dignity Funerals. Engaging in conversations about their experiences can provide valuable insights into the company’s training needs and expectations, which you can leverage during interviews.
✨Tip Number 3
Showcase your experience with LMS platforms and e-learning tools in your discussions. Being able to demonstrate your proficiency in these areas will highlight your capability to deliver blended training solutions effectively.
✨Tip Number 4
Prepare examples of how you've successfully implemented training programmes in the past. Be ready to discuss specific outcomes and improvements that resulted from your training initiatives, as this will illustrate your impact and effectiveness as a trainer.
We think you need these skills to ace Learning & Development Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, particularly any roles where you've designed or delivered training. Use keywords from the job description to align your skills with what Dignity Funerals Ltd is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully implemented training initiatives in the past and how they relate to the role at Dignity Funerals Ltd.
Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples in your application that demonstrate your ability to work cross-functionally and engage effectively with colleagues. This could be through previous training experiences or team projects.
Highlight Relevant Tools and Technologies: If you have experience with LMS platforms or e-learning authoring tools, make sure to mention these in your application. Detail how you've used these tools to enhance training delivery and improve learner engagement.
How to prepare for a job interview at Dignity Funerals Ltd
✨Show Your Passion for Learning
As a Learning & Development Trainer, it's crucial to demonstrate your enthusiasm for training and development. Share specific examples of how you've helped others grow in their roles and express your commitment to fostering a positive learning environment.
✨Familiarise Yourself with LMS Platforms
Since the role involves using Learning Management Systems (LMS), make sure you are well-versed in popular platforms like Kallidus or Articulate. Be prepared to discuss your experience with these tools and how you've used them to enhance training delivery.
✨Highlight Your Interpersonal Skills
This position requires excellent interpersonal skills, so be ready to showcase your ability to engage and influence others. Use examples from past experiences where you've successfully collaborated with cross-functional teams or delivered impactful training sessions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and coaching skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in training contexts. This will help demonstrate your proactive approach and organisational skills.
