Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families with funeral arrangements, ensuring care and professionalism throughout the process.
- Company: Dignity Funerals Ltd is a trusted UK funeral provider with over 200 years of history.
- Benefits: Enjoy 30-33 days annual leave, full training, and a supportive work environment.
- Why this job: Make a meaningful impact by helping families during difficult times with compassion and dignity.
- Qualifications: Empathy, strong communication skills, and customer service experience are preferred; training provided.
- Other info: Flexible hours, including occasional weekends, and a chance to build local community relationships.
The predicted salary is between 20600 - 29500 ÂŁ per year.
Join to apply for the Funeral Service Arranger role at Dignity Funerals Ltd
1 day ago Be among the first 25 applicants
Join to apply for the Funeral Service Arranger role at Dignity Funerals Ltd
Get AI-powered advice on this job and more exclusive features.
Position: Funeral Service Arranger
Location: Oliver and James Funeral Directors, Oxfordshire
Job Type: 12-month Fixed Term Contract – 38.33 Hours per week
Salary: ÂŁ25,652 per annum
We’re looking for an empathetic and well-organised individual to join our team at Oliver and James as a Funeral Service Arranger. You’ll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
You’ll take pride in the day-to-day running of the branch — supporting families, ensuring high standards, and building trusted local relationships. With the aim of becoming the arranger of choice in your community, you’ll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
This is a rewarding and varied position that blends empathy, organisation, and local connection. You’ll support families with all aspects of the funeral arrangement process — ensuring they feel informed, supported, and listened to from first call to final goodbye.
Key Responsibilities:
- Support families with empathy, professionalism, and attention to detail
- Arrange funerals that meet family wishes, cultural practices, and legal requirements
- Oversee day-to-day branch operations, including administration and presentation
- Liaise with suppliers such as ministers, celebrants, and florists
- Promote Funeral Plan options and guide clients through their choices
- Represent the branch in the local community and contribute to outreach
- Train in Funeral Conducting to assist with ceremonial duties during peak times
- Uphold Dignity’s standards of professionalism, care, and service
About You
We’re looking for someone who:
- Brings compassion, calm, and empathy to emotionally sensitive situations
- Has strong communication, organisation, and administrative skills
- Is confident working independently, with branch-level responsibility
- Is comfortable in settings where the deceased may be resting, including chapel visits
- Has flexibility to work occasional weekends
- Holds a Full UK Driving Licence (desirable, not essential). Ability to travel to client homes and local branches is important
- Has experience in customer service, care, or admin (beneficial — full training is provided)
What We Offer
- A meaningful career supporting families through difficult times
- Full training and ongoing personal development, including Funeral Plan Consultancy
- The opportunity to take responsibility for a branch and build your reputation locally
- 30 – 33 days annual leave, inclusive of bank holidays
- Uniform and all necessary equipment provided
- Company pension, employee assistance programme, and life assurance
We wouldn’t be able to provide this essential service without our people. If you’d like to be part of a compassionate team dedicated to delivering the highest standards of care — we’d love to hear from you.
What are the next steps?
To join us in this role, simply hit the \’apply\’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country’s largest will writer and one of the UK’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We’re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Dignity Funerals Ltd by 2x
Sign in to set job alerts for “Funeral Director” roles.
Abingdon-On-Thames, England, United Kingdom 1 week ago
Abingdon-On-Thames, England, United Kingdom 3 weeks ago
Abingdon-On-Thames, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Funeral Service Arranger employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Arranger
✨Tip Number 1
Familiarise yourself with the local community and its cultural practices. Understanding the diverse backgrounds of families you may serve will help you connect on a deeper level and provide tailored support during their time of need.
✨Tip Number 2
Develop your communication skills, especially in empathetic listening. Being able to listen actively and respond with compassion is crucial in this role, as families will be relying on your support during difficult times.
✨Tip Number 3
Gain experience in customer service or administrative roles, even if it's informal. This will not only enhance your organisational skills but also prepare you for the day-to-day operations of a funeral service arranger.
✨Tip Number 4
Network with professionals in the funeral industry. Attend local events or workshops to meet people who can provide insights into the role and potentially offer guidance or mentorship as you pursue this career.
We think you need these skills to ace Funeral Service Arranger
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of the Funeral Service Arranger position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your empathy and organisational skills. Share specific examples from your past experiences that demonstrate your ability to support families in sensitive situations.
Highlight Relevant Experience: If you have experience in customer service, care, or administration, make sure to highlight this in your CV. Use bullet points to clearly outline your achievements and how they relate to the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Dignity Funerals Ltd
✨Show Empathy and Compassion
As a Funeral Service Arranger, you'll be dealing with families during one of their most difficult times. Make sure to express your understanding and compassion during the interview. Share examples from your past experiences where you provided support or comfort to someone in need.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks and ensure attention to detail. You might want to mention any relevant experience in administration or customer service that showcases your ability to handle various responsibilities efficiently.
✨Familiarise Yourself with Cultural Practices
Understanding different cultural practices related to funerals is crucial. Research common customs and traditions that may be relevant to the community you’ll serve. During the interview, you can highlight your willingness to learn and adapt to meet the needs of diverse families.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the company culture, training opportunities, and community involvement. This shows your genuine interest in the role and helps you assess if Dignity Funerals Ltd is the right fit for you.
