Funeral Plan Sales Executive / Pre Need Manager
Funeral Plan Sales Executive / Pre Need Manager

Funeral Plan Sales Executive / Pre Need Manager

Bristol Full-Time 38000 - 42000 £ / year (est.) No home office possible
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Dignity Funerals Ltd

At a Glance

  • Tasks: Drive funeral plan sales by coaching and supporting regional teams.
  • Company: Join Dignity, a trusted name in the funeral industry with over 200 years of history.
  • Benefits: Enjoy a competitive salary, car allowance, private healthcare, and generous annual leave.
  • Why this job: Make a meaningful impact by helping families plan for the future with compassion.
  • Qualifications: Sales experience, strong communication skills, and a passion for helping others.
  • Other info: Dynamic field-based role with full training and support from experienced teams.

The predicted salary is between 38000 - 42000 £ per year.

Location: South West England

Job Type: Full-Time / Permanent

Salary: £38,000 per annum + £4,000 company car allowance

Are you a self-motivated individual with a strong background in sales and a passion for helping others? We’re seeking a driven and personable Funeral Plan Sales Executive to champion the growth of funeral plan sales across Dignity’s branch network in the South West — including Bristol, Gloucester, Bath and surrounding areas.

What Makes This Role Meaningful? At Dignity, we help people plan for the future with clarity and compassion. As a Funeral Plan Sales Executive, you’ll play a vital role in ensuring customers are supported with the knowledge and confidence to make informed choices. Your guidance and training will help our branch teams deliver exceptional service and trusted advice.

The Role This is a field-based, regional role focused on driving sales performance through coaching, training, and compliance. Working closely with our funeral home teams and Business Leaders, you will spend a minimum of four days per week in the field, supporting local teams, identifying growth opportunities, and delivering structured coaching.

Key Responsibilities:

  • Drive Funeral Plan sales by coaching and supporting regional teams.
  • Deliver structured one-to-one coaching and team workshops.
  • Support new consultants with induction and ongoing training.
  • Monitor and respond to customer feedback, cancellations and complaints.
  • Promote ethical, customer-first sales behaviours.
  • Ensure compliance with FCA and internal standards.
  • Maintain accurate records to demonstrate competency and outcomes.
  • Lead by example across the region, motivating and energising others.

About You We’re looking for someone who:

  • Has experience in a sales or customer-focused environment.
  • Is self-motivated and confident working independently.
  • Enjoys coaching others and providing performance feedback.
  • Has strong time management and planning skills.
  • Communicates effectively and builds strong relationships.
  • Is comfortable working in a compliance-driven setting.
  • Is sensitive to the needs of bereaved families, or open to learning.
  • Brings resilience and adaptability to a fast-paced, field-based role.

What We Offer

  • Annual salary of up to £38,000.
  • £4,000 annual car allowance.
  • 25 days annual leave + bank holidays.
  • BUPA private healthcare (Self).
  • Company pension, life assurance, and employee assistance programme.
  • Annual company bonus.
  • Full training and support from regional and central teams.

We are Dignity, one of the UK’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.

We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you.

We’re regulated by the FCA, so some roles may be subject to background checks.

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Funeral Plan Sales Executive / Pre Need Manager employer: Dignity Funerals Ltd

Dignity is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary of £38,000 plus a £4,000 car allowance, alongside comprehensive benefits such as private healthcare and a generous annual leave policy. Our supportive work culture fosters personal growth through structured coaching and training, empowering you to make a meaningful impact in the lives of families across South West England while working in a compassionate and ethical environment.
Dignity Funerals Ltd

Contact Detail:

Dignity Funerals Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Plan Sales Executive / Pre Need Manager

✨Tip Number 1

Get to know the company inside out! Research Dignity’s values and mission, especially how they support families. This will help you connect your experience with their goals during interviews.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested!

✨Tip Number 3

Prepare for role-play scenarios! Since this job involves coaching and training, practice how you’d handle different sales situations. It’ll boost your confidence and show you’re ready for the field.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Funeral Plan Sales Executive / Pre Need Manager

Sales Skills
Coaching Skills
Customer Service
Time Management
Relationship Building
Compliance Knowledge
Adaptability
Resilience
Training and Development
Performance Feedback
Field Sales Experience
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how your background in sales aligns with our mission at Dignity, so share personal stories that highlight your commitment to customer care.

Tailor Your CV: Make sure your CV is tailored to the role of Funeral Plan Sales Executive. Highlight relevant experience in sales and coaching, and don’t forget to mention any compliance-driven environments you’ve worked in. We love seeing how you can bring your skills to our team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the right fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Dignity.

How to prepare for a job interview at Dignity Funerals Ltd

✨Know Your Product Inside Out

Before the interview, make sure you understand the funeral plans offered by Dignity. Familiarise yourself with their features, benefits, and how they help families during difficult times. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Coaching Skills

Since the role involves coaching and training others, prepare examples from your past experiences where you've successfully guided a team or individual. Highlight your approach to providing constructive feedback and how it led to improved performance. This will demonstrate your capability to lead and motivate others.

✨Emphasise Your Customer-Centric Approach

Dignity values a customer-first mentality, so be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, especially in sensitive situations. This will resonate well with the interviewers.

✨Prepare for Compliance Questions

Given the compliance-driven nature of the role, brush up on relevant regulations and standards, particularly those related to the funeral industry. Be prepared to discuss how you’ve adhered to compliance in past positions and how you would ensure that your team does the same.

Funeral Plan Sales Executive / Pre Need Manager
Dignity Funerals Ltd
Location: Bristol
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