At a Glance
- Tasks: Oversee facilities management and ensure compliance across multiple sites.
- Company: Dignity, a compassionate organisation supporting families across the UK.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusivity and continuous improvement.
- Why this job: Make a real difference in ensuring safe and compliant facilities.
- Qualifications: Experience in facilities management and strong compliance knowledge required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Hybrid
Reporting to: Head of Property Services & Procurement
At Dignity, we are proud to support families and communities across the UK with care, professionalism and compassion. Behind our services sits a diverse national estate of operational sites that must be safe, compliant and well-maintained.
The Role
As Facilities & Compliance Manager, you will be responsible for overseeing the planning, delivery and assurance of facilities management services (hard and soft) across a portfolio of sites. You will lead the governance of statutory compliance, planned maintenance and contractor performance, ensuring risks are controlled and properties operate efficiently. Acting as a key compliance and assurance function within the property team, you will implement robust systems for inspection, servicing, documentation and audit readiness, while ensuring facilities services deliver value for money and strong operational performance.
Key Responsibilities
- Statutory Compliance & Assurance
- Maintain compliance records and ensure statutory inspections, servicing and certifications are completed on time.
- Commission and manage risk assessments including fire risk, legionella and asbestos surveys.
- Maintain compliance calendars, documentation and escalation processes to prevent lapses.
- Prepare for audits and ensure remedial actions are tracked and closed.
- Facilities Management Delivery
- Lead day-to-day delivery of hard facilities management services, including planned preventative maintenance (PPM), reactive maintenance and minor works.
- Oversee soft services where required such as cleaning, security, waste and grounds maintenance.
- Manage service desk/helpdesk processes and ensure SLAs and service standards are met.
- Contractor & Supplier Management
- Procure, onboard and manage contractors in line with procurement and health & safety standards.
- Set KPIs and review contractor performance through audits and regular reviews.
- Ensure safe systems of work including RAMS, permits and access controls are followed.
- Asset Management & Maintenance Planning
- Develop and maintain PPM schedules and asset registers across the estate.
- Support lifecycle planning, plant replacement strategies and condition surveys.
- Provide input into capital planning based on compliance and asset condition.
- Health, Safety & Governance
- Support compliance with health & safety legislation and building safety requirements.
- Investigate incidents and ensure corrective actions are implemented.
- Provide clear reporting through dashboards, risk registers and performance updates.
- Financial & Operational Performance
- Manage operational facilities budgets (OPEX) and monitor expenditure.
- Track contractor performance and identify opportunities for cost efficiency and improvement.
- Drive continuous improvement across service delivery and facilities governance.
About You
- Experience managing facilities operations across multi-site portfolios or complex buildings.
- Strong understanding of statutory compliance obligations including fire safety, electrical safety, legionella and asbestos management.
- Experience managing hard services contractors and planned maintenance programmes (PPM).
- Strong organisational skills with the ability to manage competing priorities and deadlines.
- Experience producing compliance and performance reports for senior stakeholders.
- Excellent communication skills and the ability to translate technical issues into clear operational actions.
Qualifications
- Recognised Facilities Management qualification or equivalent experience.
- IOSH Managing Safely or NEBOSH General Certificate desirable.
- IWFM qualification (Level 3-6) or similar professional accreditation desirable.
- Awareness training in areas such as asbestos, legionella and fire safety would be beneficial.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. And if there’s anything you need to make the process more accessible, please let us know.
Facilities Management Compliance Manager employer: Dignity Funerals Ltd
At Dignity, we pride ourselves on fostering a supportive and inclusive work environment that values professionalism and compassion. As a Facilities Management Compliance Manager, you will benefit from a hybrid working model, competitive remuneration, and opportunities for professional development within a diverse national estate. Our commitment to employee growth, coupled with a strong focus on compliance and operational excellence, makes Dignity an exceptional employer for those seeking meaningful and rewarding careers in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its compliance practices. Be ready to discuss how your experience aligns with their needs, especially around statutory compliance and facilities management. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Facilities Management Compliance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management and compliance. We want to see how your skills match the specific requirements of the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Compliance Knowledge:Since this role is all about statutory compliance, be sure to mention any relevant qualifications or experiences you have in managing compliance records and inspections. We love seeing candidates who understand the importance of keeping things safe and compliant!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your key achievements and responsibilities. We appreciate clarity and organisation!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dignity Funerals Ltd
✨Know Your Compliance Inside Out
Make sure you brush up on your knowledge of statutory compliance obligations, especially around fire safety, legionella, and asbestos management. Being able to discuss these topics confidently will show that you're not just familiar with the regulations but also understand their importance in facilities management.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage competing priorities and deadlines. Think about specific situations where you successfully juggled multiple tasks or projects, particularly in a multi-site environment. This will demonstrate your organisational prowess and readiness for the role.
✨Prepare for Performance Metrics Discussion
Be ready to talk about how you've tracked contractor performance and identified opportunities for cost efficiency in previous roles. Bring along any relevant reports or metrics that showcase your analytical skills and ability to drive continuous improvement in service delivery.
✨Communicate Clearly and Effectively
Practice translating technical issues into clear operational actions. During the interview, focus on how you can communicate complex information simply and effectively, especially when discussing compliance and performance reports. This skill is crucial for engaging with senior stakeholders.
