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For Companies At a Glance
- Tasks: Lead multiple teams to deliver exceptional service and drive business growth.
- Company: Compassionate funeral service provider dedicated to supporting families.
- Benefits: Competitive salary, £4500 car allowance, and 25 days holiday.
- Why this job: Make a real difference in people's lives during challenging times.
- Qualifications: Experience in multi-site management and strong leadership skills.
- Other info: Join a supportive team focused on delivering dignified farewells.
The predicted salary is between 36000 - 60000 £ per year.
Location: South East London Region
Job Type: Full-Time, permanent - 38.33 Hours per week
Salary: Competitive annual salary dependent on experience + £4500 car allowance.
Are you an innovative and seasoned leader with a passion for delivering exceptional service and driving business growth? Are you motivated by delivering high performance through strong and engaging leadership of your teams? Then we’d love to hear from you.
Our Cluster Managers play a vital role in developing our funeral brands and high‑performing teams across multiple sites in the region. They help us to achieve our vision to be the most trusted, respected and valued end‑of‑life service provider in the UK. Delivering exceptional client service is at the heart of what we do. We want our clients to be confident that they can rely on us to understand their needs, take care of all their arrangements, and trust us to look after their loved ones.
Requirements
- Have previous multi‑site management experience leading multiple brands and teams to success.
- Can continuously embed a positive, engaging, and inclusive working environment where collaboration is key.
- Have operated in a customer‑centric role that has delivered exceptional client service levels.
- Have demonstrable leadership and management capability and be comfortable working within a changing environment.
- Can demonstrate the ability to create, implement and deliver strategic growth and performance in the community in which you operate.
- Are an agile, well‑organised, and motivational leader who can engage, coach and develop individuals to deliver results.
- Have strong commercial acumen and can understand and implement practices that make a business successful.
- Can effectively manage costs and operate in a regulated environment.
- Have a full UK Manual Driving Licence – site travel is included in this role.
We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – we want to hear from you!
What we offer to you
A competitive annual salary dependent on experience + £4500 car allowance. 25 days holiday +
Cluster Manager in City of London employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Cluster Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client service and be ready to share how your leadership style aligns with their mission. This shows you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your multi-site management experience has prepared you for this role. Highlight specific examples where you've driven business growth and delivered exceptional service – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our compassionate team dedicated to making a difference.
We think you need these skills to ace Cluster Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cluster Manager role. Highlight your multi-site management experience and any customer-centric roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional service and how your leadership style aligns with our values. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive business growth and lead high-performing teams. Numbers and results speak volumes, so don’t be shy about sharing your successes with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our compassionate team!
How to prepare for a job interview at Dignity Funerals Ltd
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the company's values. Be ready to share specific examples of how you've successfully led teams in the past, especially in multi-site management.
✨Showcase Your Customer-Centric Approach
Prepare to discuss how you've delivered exceptional client service in previous roles. Think of concrete examples where your actions made a difference for clients, as this will demonstrate your commitment to their needs.
✨Demonstrate Strategic Thinking
Be ready to talk about how you've created and implemented strategies that drove growth and performance. Highlight any experience you have in adapting to changing environments and how you managed to keep your teams engaged during those times.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s vision and how they support their teams. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
