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- Tasks: Support families during difficult times with empathy and professionalism.
- Company: Join Meynell & Mason Funeral Directors, a caring and community-focused team.
- Benefits: Earn a competitive salary, commission, and enjoy generous holiday allowance.
- Why this job: Make a meaningful impact in people's lives during significant moments.
- Qualifications: Compassionate individuals with strong communication and organisational skills.
- Other info: Flexible hours, professional development opportunities, and a supportive work environment.
The predicted salary is between 13384 - 15384 £ per year.
We’re looking for an empathetic and well-organised individual to join our team at Meynell & Mason Funeral Directors as a Funeral Service Specialist (Level One). You’ll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Based at our branch in Hartlepool you’ll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you’ll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life’s most significant moments. You’re often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.
Your Impact and Responsibilities
- Support families with empathy, professionalism, and attention to detail
- Arrange funerals that meet family wishes, cultural practices, and legal requirements – offering all relevant products
- Oversee day-to-day branch operations, including administration and presentation
- Liaise with suppliers such as ministers, celebrants, and florists
- Lead chapel visits as required, supporting families with their requests
- Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch
- Represent the branch in the local community and contribute to outreach
- Train in Funeral Conducting to assist with ceremonial duties during peak times
- Uphold Dignity’s standards of professionalism, care, and service
Skills and Knowledge
- Compassion, calmness, and empathy in emotionally sensitive situations
- Communication, organisation, and administrative skills – confident with legal paperwork
- Confident working independently, with branch-level responsibility
- Comfortable in settings where the deceased may be resting, including chapel visits
- Willingness to work flexibly (including weekends/on-call if needed)
- A full UK driving licence (desirable, not essential) – ability to travel to client homes and local branches is important
- Experience in customer service, care, or admin (beneficial – complete training is provided)
What We Offer
- Professional development: comprehensive induction plan and the opportunity to complete in-house development programmes or pursue a qualification through an apprenticeship programme
- Commission potential: up to £2,000 OTE per annum
- Bonus potential: unlock the possibility of earning additional bonuses, rewarding your hard work and achievements
- Life assurance cover: peace of mind with life assurance cover, securing your family’s future
- Health & wellbeing programme: employee assistance programme that supports your health and wellbeing
- Holiday allowance: generous leave entitlement of 30-33 days per year
Funeral Service Specialist in Bath employer: Dignity Funerals Ltd
Contact Detail:
Dignity Funerals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Specialist in Bath
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who might have connections in the funeral service industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit local funeral homes and introduce yourself. Show them your enthusiasm for the role and how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to empathy and organisation. Think about scenarios where you've demonstrated these skills and be ready to share your experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Funeral Service Specialist in Bath
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in tough times. This role is all about being there for families, so we want to know how you can bring that warmth.
Be Organised: We love a well-structured application! Make sure your CV and cover letter are tidy and easy to read. Highlight your organisational skills and any relevant experience that shows you can handle the day-to-day operations smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention how your skills align with the responsibilities listed in the job description, especially around supporting families and managing details.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Meynell & Mason Funeral Directors!
How to prepare for a job interview at Dignity Funerals Ltd
✨Show Your Empathy
As a Funeral Service Specialist, empathy is key. During the interview, share personal experiences where you've supported someone in a difficult time. This will demonstrate your ability to connect with grieving families and show that you understand the emotional weight of the role.
✨Know the Company
Research Meynell & Mason Funeral Directors before your interview. Familiarise yourself with their values, services, and community involvement. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions about how you'd handle sensitive situations. Think of examples where you've had to manage delicate conversations or provide support. Practising these scenarios will help you respond confidently and showcase your problem-solving skills.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage tasks, prioritise responsibilities, and ensure attention to detail. Sharing specific examples from previous roles will illustrate your capability to handle the day-to-day operations effectively.
