Funeral Service Administrator in Watford

Funeral Service Specialist C Powell Funeral Directors, Ware Salary: £26,708.34 per annum + funeral plan commission payments We're looking for an empathetic, well-organised individual to join our team at C Powell Funeral Directors, Ware as a Funeral Service Specialist (Level One). You'll take the lead in running the branch day-to-day, supporting families and building trusted local relationships, with training to guide families through Funeral Plans and support ceremonial duties when needed. To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death. Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. This role calls for empathy, confidence and attention to detail, guiding people through funeral arrangements with care, introducing the support we offer, and making sure every detail is taken care of. As a Funeral Services Specialist, you will: Support families with empathy, professionalism and attention to detail. Arrange funerals that meet family wishes, cultural practices and legal requirements, with clarity, compassion and precision. Oversee day-to-day branch operations, including administration and presentation. Build relationships with suppliers, care homes and local community groups, including ministers, celebrants and florists. Lead chapel visits as required, supporting families with their requests. Raise awareness of funeral plans and contribute to plan sales within the branch. Train in Funeral Conducting to assist with ceremonial duties during peak times. Experience in customer service, care or admin is beneficial (full training provided). Strong communication, organisation and administrative skills, confident with legal paperwork. PC literate - Microsoft Office, Outlook and internal systems (training provided). Full UK Driving Licence desirable (not essential), helpful for travelling to client homes and local branches. Time to recharge - Accrue up to 22 days' annual leave plus bank holidays, based on the hours you work, giving you valuable time to rest, recharge and maintain a healthy work-life balance. Planning for your future - 4% matched pension to help you build long-term financial security. Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eye care support, flu jab reimbursement and lifestyle discounts. Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling. Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities. Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling. Making work easier - Free on-site parking available at most of our locations. Meaningful purpose - Supporting families through the hardest moments of their lives. Grow with us - More career paths and leadership opportunities as our group grows. Shape the future - Help us become the UK's number one end-of-life provider and see the difference it makes. Hit 'apply' and a member of our Talent Acquisition Team will be in touch. Why Dignity Funeral Directors Dignity Funeral Directors helps families say goodbye to the people they love with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country support families through some of life's hardest moments. As part of Life Services Group, Dignity Funeral Directors is also part of a wider mission to make end-of-life care more joined up, more supported and easier for families to navigate. with work that matters, a team that supports you, and the training to build a career, whether you've done this before or not. Dignity Funeral Directors is part of Life Services Group; the group bringing together Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill. Together, we can support families across more of the end-of-life journey, while each brand keeps the name, identity and community connection people already know. For Dignity Funeral Directors, that means more investment in better training, better support and better tools for our funeral teams. If you want a job that is genuinely meaningful, helping families in your community through one of the hardest times in their lives; Dignity Funeral Directors is part of a group that includes FCA-regulated activities. Some roles may require additional training, screening or regulatory checks, confirmed during recruitment. Equality, Diversity and Inclusion Statement