At a Glance
- Tasks: Drive performance insights and improve decision-making across our Funeral Division.
- Company: Join Dignity, a leader in transforming funeral operations with a focus on care and excellence.
- Benefits: Enjoy a competitive salary, 25 days holiday, and hybrid working flexibility.
- Other info: Collaborative environment with opportunities for professional growth and influence at senior levels.
- Why this job: Make a real impact by enhancing performance and supporting families during crucial times.
- Qualifications: Strong analytical skills and experience in performance management within multi-site businesses.
The predicted salary is between 80000 - 80000 € per year.
Contract: Full-time, Permanent (38.75 hours per week)
Salary: Up to £80,000 per annum
Location: Hybrid flexible: Maidenhead, Berkshire
At Dignity, we are transforming how we operate, strengthening performance, improving consistency, and ensuring we deliver the highest standards of care at every touchpoint. This is a pivotal role at the centre of that transformation.
The Role:
This is not a traditional reporting role. You will act as the performance lens for the Division, connecting financial results, operational activity and commercial drivers to ensure leaders have a clear, fact-based view of performance, and the confidence to act on it. Working across Operations, Finance, Pricing and regional leadership, you will:
- Translate complex data into clear, actionable insight.
- Bring discipline and structure to how performance is tracked and managed.
- Provide challenge and support to ensure priorities are focused and outcomes delivered.
- Enable faster, better decision-making at leadership level.
What You'll Be Responsible For:
- Owning the end-to-end performance narrative across the Funeral Division, covering volume, pricing, cost and key operational drivers.
- Leading deep-dive analysis into performance trends, identifying root causes and quantifying impact.
- Shaping and driving Monthly Business Reviews, ensuring conversations are focused on decisions, not reporting.
- Partnering with regional leaders to challenge and strengthen performance plans and track delivery.
- Supporting prioritisation of key performance levers, including pricing, labour productivity and service mix.
- Building and improving performance tools, dashboards and reporting cadence to ensure a consistent and aligned view across the business.
What We're Looking For:
We're looking for someone who combines analytical strength with commercial judgement, and who can operate confidently at a senior level. You will bring:
- Strong experience in performance management, commercial analysis or operational insight within a multi-site business.
- Proven ability to turn data into clear narratives, decisions and actions.
- Experience influencing senior stakeholders and driving accountability without direct authority.
- Advanced analytical capability with strong financial and operational awareness.
- Excellent communication skills, with the ability to simplify complexity.
- A proactive, resilient mindset and the confidence to challenge where needed.
What we offer:
Competitive Salary depending on experience. 25 Days Holiday +
Senior Performance Manager in Reading employer: Dignity Funerals Limited
At Dignity, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises employee growth and development. Our hybrid flexible working model in Maidenhead allows for a healthy work-life balance, while our commitment to transforming funeral operations ensures that you will play a vital role in making a meaningful impact on the lives of families we serve. With competitive salaries and a focus on performance management, we empower our employees to thrive and succeed in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Performance Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent news, and how they operate. This will help us tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We can help you refine your answers and boost your confidence, so you’re ready to impress when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Performance Manager in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Performance Manager. Highlight your experience in performance management and how you've turned data into actionable insights. We want to see how you can bring clarity and challenge to a business's performance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've influenced senior stakeholders and driven accountability in previous positions. We love a good story!
Showcase Your Analytical Skills:Since this role requires strong analytical capabilities, make sure to include any relevant tools or methodologies you've used in your past roles. We want to know how you've shaped performance narratives and improved decision-making processes.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Dignity!
How to prepare for a job interview at Dignity Funerals Limited
✨Know Your Numbers
As a Senior Performance Manager, you'll need to demonstrate your analytical prowess. Brush up on key performance metrics relevant to the funeral industry and be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Storytelling Skills
You’ll be translating complex data into actionable insights, so practice explaining your previous analyses in a clear and engaging way. Use examples that highlight your ability to simplify complexity and influence stakeholders.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to challenge the status quo or improve performance. Be ready to outline your thought process and the impact of your actions.
✨Engage with the Company’s Vision
Dignity is focused on transformation and high standards of care. Familiarise yourself with their mission and values, and be prepared to discuss how your experience aligns with their goals and how you can contribute to their vision.
