At a Glance
- Tasks: Support families during sensitive moments and deliver respectful funeral services.
- Company: Join Dignity, a compassionate team dedicated to helping families in need.
- Benefits: Competitive salary, annual leave, bonuses, pension, and ongoing training.
- Other info: No experience needed; training and support provided for your growth.
- Why this job: Make a real difference in people's lives during their toughest times.
- Qualifications: Full UK driving licence and a caring, reliable attitude required.
The predicted salary is between 30000 - 38505 £ per year.
We're looking for a compassionate and reliable individual to join our team at T S Horlock & Son Funeral Directors in Northfleet as a Funeral Service Operative (Level One). This role offers the opportunity to support families during one of life's most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Your role will ensure that families feel supported, respected, and reassured throughout the entire way. Being a Funeral Service Operative means playing a central part in one of life's most significant moments. As a Funeral Services Operative (Level One), you will:
- Provide dignified and professional care for the deceased
- Support Funeral Directors in delivering seamless service and ceremonial work
- Drive and operate specialist vehicles (including hearses, limousines and private ambulances)
- Maintain high standards of presentation for vehicles and facilities, ensuring they are well-maintained
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families
- Bring the deceased into our care from the place of death - including private homes, hospitals, hospices, or public spaces - under varying circumstances
- Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
- Support with chapel visits and interactions with families in a calm and respectful manner
- Carry out all duties involving the deceased with the utmost care and professionalism
Skills and Knowledge:
- Holds a Full UK Driving Licence (Essential)
- Has a respectful, caring approach when supporting both colleagues and families
- Is physically capable of manual handling tasks, including lifting and carrying
- Is reliable, flexible, and able to work outside standard hours when needed
- PC Literate - Able to use a range of IT systems, including Microsoft Office, Outlook and internal databases (training provided)
- No previous funeral experience is necessary; complete training, uniform, and support will be provided
What you can expect from us:
- Up to 25 days' annual leave (increasing with service) plus bank holidays
- Opportunity to earn a yearly bonus of up to £300-£500
- 4% matched pension
- Life assurance cover at 2x your salary
- Access to MyStaffShop, our employee rewards platform
- Access to a 24/7 Employee Assistance Programme
- Ongoing training and development, including internal learning pathways and apprenticeship opportunities
- Free on-site parking available at most of our locations
If you want a job that is genuinely meaningful, helping families across Britain through one of the hardest times in their lives, this is a good place to build a career.
Apprentice Funeral Support Operative in Perry employer: Dignity Funerals Limited
At Dignity, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion and professionalism. As a Funeral Director in Basildon, you'll enjoy a comprehensive benefits package, including generous annual leave, a matched pension scheme, and ongoing training opportunities to foster your personal and professional growth. Join our close-knit team where your contributions are recognised, and you can make a meaningful impact in the lives of families during their most challenging times.
