Position:
Business Manager Location:
P B Wright & Sons Funeral Directors, Greenock Job Type:
Full-Time, Permanent Salary:
£44,000 Per Annum DOE
Are you a commercially minded and people-focused leader looking to make a real difference?
We're looking for a dynamic and driven Business Manager to oversee the operations and performance of our funeral branches within the P B Wright & Sons brand.
As a key figure within our team, you'll be responsible for delivering outstanding care to families, developing high-performing teams, and driving revenue growth, all while upholding the exceptional standards that define our reputation.
Why This Role Matters At Dignity, we believe every farewell deserves compassion, professionalism, and care. As a Business Manager, you'll ensure that each branch within your brand not only meets these standards but also thrives commercially, operationally, and within the community it serves.
The Role This is a rewarding and multifaceted leadership position that combines business acumen with empathy and service. You'll take ownership of operations, people, client satisfaction, and local marketing initiatives, helping your brand succeed as a trusted presence in the community.
Key Responsibilities:
Lead and manage day-to-day operations across multiple branches. Drive revenue growth through effective service offerings and client engagement. Deliver excellent service and respectful care for clients and the deceased. Uphold all industry, regulatory, and company standards. Develop and execute marketing plans to grow brand presence locally. Foster relationships within the local community through outreach and events. Manage financial performance and cost control to ensure long-term sustainability. Recruit, train, coach, and support your team to deliver consistently high performance. Ensure compliance with FCA standards for all funeral planning activity. About You We're looking for someone who:
Has proven experience in leading high-performing teams. Brings strong commercial, financial, and operational acumen. Is empathetic, service-oriented, and committed to excellent client outcomes. Has knowledge of marketing principles, including digital and community engagement. Enjoys analysing data and making insight-driven decisions. Is confident working independently and thrives on delivering results. Has excellent communication, planning, and problem-solving skills. Is digitally savvy and comfortable using Microsoft Office and scheduling tools. Desirable experience:
Background in multi-site or regional management. Understanding of funeral or service-based industries. Competence with financial and performance reporting tools. Leading from the front with the support and benefits to succeed This role offers a strong blend of reward, flexibility and support to help you lead effectively across your teams and region. In return, you'll benefit from a package designed to support you in leading from the front, staying resilient in a fast-paced environment and continuing to progress within a national organisation.
Time to recharge
- 25 days' annual leave plus
Business Manager in London employer: Dignity Funerals Limited
A Spicer & Sons Funeral Directors is an exceptional employer that values compassion and professionalism in the sensitive field of funeral services. Located in Harrow, we offer a supportive work culture that prioritises employee well-being and growth, providing opportunities for continuous training and development. Join us to make a meaningful impact in the community while enjoying competitive benefits and a fulfilling career path.
