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- Tasks: Deliver engaging training and support colleagues in their development journey.
- Company: Join Dignity, a trusted funeral provider with over 200 years of history.
- Benefits: Enjoy a salary up to £41,000, 22 days holiday, and a pension scheme.
- Why this job: Make a positive impact daily while fostering a culture of learning and development.
- Qualifications: Full UK driving license and experience in funeral operations preferred.
- Other info: Regular national travel required; inclusive workplace welcoming diverse applicants.
The predicted salary is between 34000 - 46000 £ per year.
Learning & Development Trainer
Contract: Full-Time, 6-Month Fixed-Term Contract – Possible extension
Location: While ideally based in the Midlands, the role requires regular national travel to support training delivery across multiple locations.
Salary: Up to £41,000 per annum (Incl. of car allowance)
Are you a dedicated member of our Dignity Funerals community? Do you have a passion for sharing your knowledge and skills with your colleagues? If so, we ask you to consider a fulfilling career journey within our Operational Training team!
We are seeking an L&D Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you\’ll help design and implement our Operational People framework ensuring colleagues have the right skills and competence in their roles to deliver exceptional client service and understand their regulatory responsibilities.
There\’s lots to do so you\’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This role will focus on delivering world-class training initiatives in which you be involved in:
- Organisational projects to help understand the scope of development intervention where needed.
- Design of highly engaging and effective development solutions that achieve the desired outcomes.
- Training delivery will be blended – combining classroom-based sessions, virtual delivery, facilitation, and effective use of LMS platforms and digital tools.
- Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity\’s guiding principles.
- Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
- Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
- Designs and delivers induction programmes in partnership with operational teams to ensure new colleagues are supported from day one.
Must haves we\’re looking for this role:
- Full UK Driving License (Essential).
- Passionate about the quality care of the deceased.
- Experience in funeral operations and/or crematoria with good operational and commercial awareness is adventageous.
- Experience with LMS platforms or e-learning authoring tools (e.g. Kallidus, Articulate, Rise) would be an advantage.
- Has strong coaching skills and a passion for helping others grow and develop.
- Credible, authentic, influential, engaging, and effective in a fast-paced and challenging environment.
- Proactive and highly organised with a strong attention to detail.
- Can demonstrate an inclusive mindset with proven ability to be able to effectively influence others.
What we provide to you…
- Annual salary of up to £41,000, Incl. of £4,000 Yearly Car Allowance.
- 22 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Access to our internal apprentice & personal development schemes.
If you\’re ready to embark on a new career pathway here at Dignity in a role where you can make a positive impact every day, we want to hear from you! Apply now to become an Operational Trainer!
What are the next steps?
To be considered for this role, please submit your application via the \’apply\’ button, where a member of our Talent Team will review your application.
About Us
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK\’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country\’s largest will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We are regulated by the FCA, therefore, some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Learning & Development Trainer in Maidenhead employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Trainer in Maidenhead
✨Tip Number 1
Familiarise yourself with the Dignity Group's values and mission. Understanding their commitment to quality care and compassion will help you align your training approach with their organisational culture, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience with LMS platforms or e-learning tools during your discussions. If you've used specific tools like Kallidus or Articulate, be ready to share examples of how you've successfully implemented them in past training roles.
✨Tip Number 3
Prepare to discuss your coaching skills and how you've helped others grow in previous positions. Be specific about the methods you used and the outcomes achieved, as this will demonstrate your effectiveness as a trainer.
✨Tip Number 4
Since the role involves national travel, be ready to talk about your flexibility and organisation skills. Share any experiences where you've successfully managed logistics for training sessions across multiple locations.
We think you need these skills to ace Learning & Development Trainer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in learning and development, particularly in training delivery and operational roles. Emphasise any experience you have with LMS platforms or e-learning tools, as well as your coaching skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention specific examples of how you've successfully delivered training initiatives or supported colleagues in their professional growth. Align your values with those of Dignity to show you're a good fit.
Showcase Your Interpersonal Skills: Since the role requires excellent interpersonal skills, provide examples in your application that demonstrate your ability to work cross-functionally and engage effectively with diverse teams. Highlight any experiences where you've influenced others positively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role. Consider asking a friend to review it as well.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Your Passion for Learning
As a Learning & Development Trainer, it's crucial to demonstrate your enthusiasm for sharing knowledge. Be prepared to discuss specific examples of how you've helped others grow and develop in their roles.
✨Highlight Your Experience with Training Delivery
Make sure to showcase your experience in delivering training, especially in blended formats. Discuss any tools or platforms you've used, such as LMS systems or e-learning authoring tools, to illustrate your technical skills.
✨Emphasise Interpersonal Skills
Given the role's focus on working cross-functionally, highlight your excellent interpersonal skills. Share examples of how you've effectively collaborated with different teams to achieve training goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life training challenges. Prepare scenarios where you had to measure the effectiveness of a training programme or adapt your approach based on feedback.
