At a Glance
- Tasks: Lead multiple teams to deliver exceptional service and drive business growth.
- Company: Compassionate organisation dedicated to dignified farewells and supporting families.
- Benefits: Up to £55,000 salary, car allowance, 25 days holiday, and private healthcare.
- Other info: Join a diverse team committed to inclusion and community support.
- Why this job: Make a real impact in a meaningful role while leading a supportive team.
- Qualifications: Experience in multi-site management and strong leadership skills required.
The predicted salary is between 55000 - 55000 £ per year.
Location: West Kent Region
Job Type: Full-Time, Permanent
Salary: Up to £55,000.00 per annum + car allowance
Are you an innovative and seasoned leader with a passion for delivering exceptional service and driving business growth? Are you motivated by delivering high performance through strong and engaging leadership of your teams? Then we'd love to hear from you.
Our Cluster Managers play a vital role in developing our funeral brands and high-performing teams across multiple sites in the region. They help us to achieve our vision to be the most trusted, respected and valued end of life service provider in the UK.
Delivering exceptional client service is at the heart of what we do. We want our clients to be confident that they can rely on us to understand their needs, take care of all their arrangements; and confident that they can trust us to look after their loved ones.
We operate as One Team to meet the clients' needs; every colleague is responsible for providing an efficient and effective service to our clients and making sure the deceased in our care are well looked after. We also care for each other, taking pride in the quality of service and standards we deliver and in ourselves and our working environments.
We'd love to hear from you if you...
- Have previous multi-site management experience leading multiple brands and teams to success.
- Can continuously embed a positive, engaging, and inclusive working environment where collaboration is key.
- Have operated in a customer centric role that has delivered exceptional client service levels.
- Have demonstrable leadership and management capability and are comfortable working within a changing environment.
- Can demonstrate the ability to create, implement and deliver strategic growth and performance in the community in which they operate.
- Are an agile, well-organised, and motivational leader who can engage, coach and develop individuals to deliver results.
- Have strong commercial acumen and can understand and implement practices that make a business successful.
- Can effectively manage costs and operate in a regulated environment.
- Have a full UK Manual Driving License - Site travel is included in this role.
We wouldn't be able to provide this integral service without our people. If you'd like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - We want to hear from you!
What we offer to you:
- Up to an annual salary of £55,000.00 + £4500 car allowance.
- 25 Days Holiday + Bank Holidays.
- BUPA Private Healthcare (Self).
- Life Assurance X2 Salary.
- Comprehensive Sickness Scheme.
- Access to our Internal Development Schemes.
What are the next steps? To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Locations
Manager of Performance Management in Kent, Maidstone employer: Dignity Funerals Limited
As a Cluster Manager in the West Kent Region, you will be part of a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times. Our company fosters a positive and inclusive work culture, offering extensive employee growth opportunities through internal development schemes, competitive benefits including private healthcare and generous holiday allowances, and a commitment to exceptional client service that makes us a trusted provider in the end-of-life sector.
StudySmarter Expert Advice🤫
We think this is how you could land Manager of Performance Management in Kent, Maidstone
✨Get Involved in Industry Events
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We think you need these skills to ace Manager of Performance Management in Kent, Maidstone
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Dignity Funerals Limited.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Dignity Funerals Limited. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Dignity Funerals Limited
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Dignity Funerals Limited, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Dignity Funerals Limited, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Dignity Funerals Limited could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Dignity Funerals Limited as they’re likely seeking a candidate who can enhance their workplace culture.
