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- Tasks: Support families during difficult times and assist with funeral services.
- Company: Dignity Funerals Ltd, a compassionate and supportive workplace.
- Benefits: Competitive salary, on-call payments, and a permanent position.
- Why this job: Make a meaningful difference in people's lives during challenging moments.
- Qualifications: Compassionate nature and reliability are essential.
- Other info: Join a dedicated team in a fulfilling and respectful environment.
The predicted salary is between 20400 - 28700 £ per year.
Position: Funeral Service Operative Level One
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Location: Dignity Funerals Ltd, Bolney
Job Type: Full-Time, Permanent
Salary: £25,652.00 per annum plus on-call payments
We\’re looking for a compassionate and reliable individual to join our team at our Dignity Funerals Ltd in Bolney as a Funeral Service Operative (Level One). This role offers the opportunity to support families during one of life\’s most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Why This Role Matters…
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire way.
Your Impact and Responsibilities…
Being a Funeral Service Operative means playing a central part in one of life\’s most significant moments. You\’re often the first person a grieving family meets, and your presence can shape how they remember the most difficult of days. This role calls for empathy, confidence, and attention to detail. You are entrusted with the role of taking care of our deceased and ensuring our families\’ wishes can be met. You conduct yourself with respect & dignity, understanding the privilege it is to undertake the work you do.
As a Funeral Services Operative (Level One), you will: Provide dignified and professional care for the deceased
Support Funeral Directors in delivering seamless service and ceremonial work
Drive and operate specialist vehicles (including hearses, limousines and private ambulances)
Maintaining high standards of presentation for vehicles and facilities, and ensuring they are well-maintained
Participate in an out-of-hours on-call rota (including nights/weekends) to support families – providing out-of-hours support, including dignified collection and transfer of the deceased into care.
Bring the deceased into our care from the place of death – including private homes, hospitals, hospices, or public spaces – under varying circumstances
Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
Support with chapel visits and interactions with families in a calm and respectful manner
Carry out all duties involving the deceased with the utmost care and professionalism
Skills and Knowledge…
We\’re looking for someone with/is: Demonstrates empathy, professionalism, and composure under pressure
Has a respectful, caring approach when supporting both colleagues and families
Is physically capable of manual handling tasks, including lifting and carrying
Is comfortable working in direct contact with the deceased in a variety of conditions
Is reliable, flexible, and able to work outside standard hours when needed
Takes pride in presenting themselves in a professional and dignified manner
Holds a Full UK Driving Licence (essential)
No previous funeral experience is necessary – complete training, uniform, and support will be provided.
What We Offer… Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family\’s future.
Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
To join us in this role, hit the \’apply\’ button to submit your application, and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK\’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country\’s most prominent will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
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Funeral Service Operative Level One employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative Level One
✨Tip Number 1
Make sure you research Dignity Funerals Ltd and understand their values. When you know what they stand for, you can tailor your approach during interviews to show how you align with their mission of supporting families.
✨Tip Number 2
Practice your communication skills! As a Funeral Service Operative, you'll need to be compassionate and clear when talking to families. Role-play with a friend or family member to get comfortable discussing sensitive topics.
✨Tip Number 3
Network with professionals in the funeral service industry. Attend local events or join online forums to connect with others. This can give you insights into the role and might even lead to job opportunities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Funeral Service Operative Level One
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side. Share any experiences that highlight your ability to support others, especially in tough times. This role is all about empathy, so make sure we feel that in your words!
Be Reliable: Reliability is key in this role. When writing your application, mention any past experiences where you’ve demonstrated dependability. We want to know we can count on you when it matters most.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Funeral Service Operative role. Highlight relevant skills and experiences that align with what we’re looking for at Dignity Funerals Ltd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dignity Funerals Limited
✨Show Your Compassion
In this role, empathy is key. Make sure to share any personal experiences or stories that highlight your compassionate nature. This will help the interviewers see how you can support families during difficult times.
✨Know the Company
Do a bit of research on Dignity Funerals Ltd. Understand their values and mission. Being able to discuss how your own values align with theirs will show that you're genuinely interested in the role and the company.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle sensitive situations. Think about potential scenarios you might face as a Funeral Service Operative and prepare thoughtful responses that demonstrate your problem-solving skills and emotional intelligence.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about the team dynamics, training opportunities, or how they support staff wellbeing. It shows that you’re engaged and serious about the position.
