Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families during sensitive times and assist with funeral services.
- Company: Grimmett & Timms Funeral Directors, a compassionate team in Coventry.
- Benefits: Competitive salary, full-time hours, and meaningful work experience.
- Why this job: Make a real difference in people's lives during challenging moments.
- Qualifications: Compassionate nature and reliability are essential.
- Other info: Join a supportive team and gain valuable life skills.
The predicted salary is between 20400 - 30700 £ per year.
Position: Funeral Service Operative
Location: Ginns & Gutteridge Funeral Directors, Leicester, LE2 6UN
Job Type: Full-time, permanent
Salary: £25,652.00 per annum plus on-call payments
We\’re looking for a compassionate and reliable individual to join our team at our Ginns & Gutteridge Funeral Directors as a Funeral Service Operative (Level One). This role offers the opportunity to support families during one of life\’s most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference.
Why This Role Matters…
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire way.
Your Impact and Responsibilities…
Being a Funeral Service Operative means playing a central part in one of life\’s most significant moments. You\’re often the first person a grieving family meets, and your presence can shape how they remember the most difficult of days. This role calls for empathy, confidence, and attention to detail. You are entrusted with the role of taking care of our deceased and ensuring our families\’ wishes can be met. You conduct yourself with respect & dignity, understanding the privilege it is to undertake the work you do.
As a Funeral Services Operative (Level One), you will:
- Provide dignified and professional care for the deceased
- Support Funeral Directors in delivering seamless service and ceremonial work
- Drive and operate specialist vehicles (including hearses, limousines and private ambulances)
- Maintaining high standards of presentation for vehicles and facilities, and ensuring they are well-maintained
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families – providing out-of-hours support, including dignified collection and transfer of the deceased into care.
- Bring the deceased into our care from the place of death – including private homes, hospitals, hospices, or public spaces – under varying circumstances
- Prepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishes
- Support with chapel visits and interactions with families in a calm and respectful manner
- Carry out all duties involving the deceased with the utmost care and professionalism
Skills and Knowledge…
We\’re looking for someone with/is:
- Demonstrates empathy, professionalism, and composure under pressure
- Has a respectful, caring approach when supporting both colleagues and families
- Is physically capable of manual handling tasks, including lifting and carrying
- Is comfortable working in direct contact with the deceased in a variety of conditions
- Is reliable, flexible, and able to work outside standard hours when needed
- Takes pride in presenting themselves in a professional and dignified manner
- Holds a Full UK Driving Licence (essential)
No previous funeral experience is necessary – complete training, uniform, and support will be provided.
What We Offer…
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family\’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
To join us in this role, hit the \’apply\’ button to submit your application, and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK\’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country\’s most prominent will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
Funeral Service Operative employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative
✨Tip Number 1
Network like a pro! Reach out to people in the funeral service industry, attend local events, or join relevant online groups. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your compassion and reliability can shine through in your answers. We want to see how you can support families during tough times!
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, share why you’re drawn to this line of work. Your genuine interest can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Funeral Service Operative
Some tips for your application 🫡
Show Your Compassion: When writing your application, make sure to highlight your compassionate nature. This role is all about supporting families during tough times, so share any relevant experiences that showcase your empathy and reliability.
Tailor Your CV: Don’t just send out a generic CV! Tailor it specifically for the Funeral Service Operative position. Mention any previous experience in similar roles or skills that align with what we’re looking for at Grimmett & Timms.
Be Honest and Authentic: We appreciate authenticity! Be honest about your experiences and motivations for applying. Let us know why you want to join our team and how you can contribute to supporting families in their time of need.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of applications and ensures you’re considered for the Funeral Service Operative role!
How to prepare for a job interview at Dignity Funerals Limited
✨Show Your Compassion
In this role, empathy is key. Make sure to express your understanding of the sensitive nature of the job during the interview. Share any relevant experiences where you've supported others in difficult times, as this will demonstrate your suitability for the position.
✨Know the Company
Do a bit of homework on Grimmett & Timms Funeral Directors. Familiarise yourself with their values and services. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with grieving families. Think about how you would approach these scenarios with care and professionalism, and be ready to share your thoughts during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics or how they support each other in challenging situations. This shows your interest in the role and helps you gauge if it’s the right fit for you.
