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- Tasks: Support families with funeral arrangements, ensuring care and professionalism throughout the process.
- Company: Join Dignity, a trusted funeral provider with over 200 years of history in compassionate care.
- Benefits: Enjoy 30-33 days annual leave, full training, and a supportive work environment.
- Why this job: Make a meaningful impact by helping families during difficult times with empathy and respect.
- Qualifications: Strong communication skills and a compassionate nature are essential; customer service experience is a plus.
- Other info: Full training provided; flexibility for occasional weekend work is required.
The predicted salary is between 20600 - 29500 £ per year.
Position: Funeral Service Arranger
Location: Solent Funeral Directors, Gosport
Job Type: Full-time, permanent
Salary: £25,652.00 per annum
We\’re looking for an empathetic and well-organised individual to join our team at Solent Funeral Directorsas a Funeral Service Arranger. You\’ll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Based at our branch in Gosport, you\’ll take pride in the day-to-day running of the branch – supporting families, ensuring high standards, and building trusted local relationships. With the aim of becoming the arranger of choice in your community, you\’ll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
This is a rewarding and varied position that blends empathy, organisation, and local connection. You\’ll support families with all aspects of the funeral arrangement process – ensuring they feel informed, supported, and listened to from first call to final goodbye.
Key Responsibilities:
- Support families with empathy, professionalism, and attention to detail
- Arrange funerals that meet family wishes, cultural practices, and legal requirements
- Oversee day-to-day branch operations, including administration and presentation
- Liaise with suppliers such as ministers, celebrants, and florists
- Promote Funeral Plan options and guide clients through their choices
- Represent the branch in the local community and contribute to outreach
- Train in Funeral Conducting to assist with ceremonial duties during peak times
- Uphold Dignity\’s standards of professionalism, care, and service
About You
We\’re looking for someone who:
- Brings compassion, calm, and empathy to emotionally sensitive situations
- Has strong communication, organisation, and administrative skills
- Is confident working independently, with branch-level responsibility
- Is comfortable in settings where the deceased may be resting, including chapel visits
- Has flexibility to work occasional weekends
- Holds a Full UK Driving Licence (desirable, not essential). Ability to travel to client homes and local branches is important
- Has experience in customer service, care, or admin (beneficial – full training is provided)
What We Offer
- A meaningful career supporting families through difficult times
- Full training and ongoing personal development, including Funeral Plan Consultancy
- The opportunity to take responsibility for a branch and build your reputation locally
- 30 – 33 days annual leave, inclusive of bank holidays
- Uniform and all necessary equipment provided
- Company pension, employee assistance programme, and life assurance
We wouldn\’t be able to provide this essential service without our people. If you\’d like to be part of a compassionate team dedicated to delivering the highest standards of care – we\’d love to hear from you.
What are the next steps?
To join us in this role, simply hit the \’apply\’ button to submit your application and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Now we are building the UK\’s leading end of life company. As part of the Dignity Group, we also operate Farewill, the country\’s largest will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.
FCA Statement
We\’re regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Funeral Service Arranger in Gosport employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Arranger in Gosport
✨Tip Number 1
Familiarise yourself with the local community in Gosport. Understanding the cultural practices and preferences of the families you’ll be serving can help you connect better and show that you genuinely care about their needs.
✨Tip Number 2
Practice your communication skills, especially in sensitive situations. Role-playing scenarios with friends or family can help you become more comfortable and empathetic when discussing funeral arrangements with grieving families.
✨Tip Number 3
Network with local suppliers such as florists and celebrants. Building relationships with these professionals can enhance your ability to provide comprehensive support to families and demonstrate your commitment to excellent service.
✨Tip Number 4
Consider volunteering or shadowing in a similar role if possible. Gaining firsthand experience in a funeral service environment can give you valuable insights and make you a more attractive candidate for the position.
We think you need these skills to ace Funeral Service Arranger in Gosport
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Funeral Service Arranger position. Understand the key responsibilities and the qualities they are looking for, such as empathy, organisation, and communication skills.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, care, or administration. Emphasise any skills that demonstrate your ability to handle sensitive situations with compassion and professionalism.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for supporting families during difficult times. Use specific examples from your past experiences to illustrate how you embody the qualities they seek.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Empathy and Compassion
As a Funeral Service Arranger, you'll be dealing with families during sensitive times. Make sure to express your understanding and compassion during the interview. Share any relevant experiences where you've supported someone in need.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage tasks and prioritise responsibilities. You might want to provide examples of how you've successfully handled multiple duties in previous roles.
✨Familiarise Yourself with Cultural Practices
Understanding various cultural practices related to funerals is crucial. Research common customs and be ready to discuss how you would respect and incorporate these into your arrangements. This shows your commitment to providing personalised service.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, training opportunities, and community involvement. This not only shows your interest but also helps you determine if the role aligns with your values.
