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- Tasks: Lead funeral services with compassion, guiding families through challenging times.
- Company: Join Dignity, a trusted name in funeral care with over 500 locations across the UK.
- Benefits: Enjoy 30-33 days annual leave, a company pension, and full training.
- Why this job: Make a meaningful impact by supporting families during their most difficult moments.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends and on-call duties.
The predicted salary is between 24600 - 33100 £ per year.
We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Francis Chappell & Sons Funeral Directors, Crawley. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community.
Key Responsibilities:
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We're looking for someone who:
- Is experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Is calm under pressure with a respectful, compassionate approach to service
- Is physically capable of manual handling tasks, including coffin bearing
- Is comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Is willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 - 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
- Annual company bonus
We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we're here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life's most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We're proud to offer a truly personal and attentive service - one that's tailored to the individual needs and wishes of every family we support.
We're also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Funeral Director employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. Attend community events or engage with local organisations to build relationships that can help you understand the families you will be serving.
✨Tip Number 2
Demonstrate your empathy and compassion in conversations. When networking or during interviews, share personal stories or experiences that highlight your ability to support families during difficult times.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you led a team or coordinated events. This will illustrate your capability to manage funeral operations effectively.
✨Tip Number 4
Be prepared to discuss how you uphold health and safety standards in your work. Familiarise yourself with relevant regulations and be ready to explain how you ensure compliance in a funeral setting.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description. Understand the key responsibilities and the qualities they are looking for in a Funeral Director. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your compassion and commitment to supporting families during difficult times. Share specific examples from your past experiences that demonstrate your skills in funeral service operations and your ability to lead with empathy.
Highlight Relevant Experience: In your CV, emphasise any previous roles in funeral services or related fields. Include details about your experience in managing funeral logistics, coordinating teams, and providing support to families. Make sure to mention any leadership roles you've held.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, demonstrate your ability to empathise with others and share experiences where you've provided comfort or guidance in difficult situations.
✨Highlight Your Leadership Skills
This position requires strong leadership abilities. Be prepared to discuss examples of how you've successfully led teams or coordinated events, especially in high-pressure environments. Emphasise your organisational skills and how you manage logistics effectively.
✨Understand the Community Engagement Aspect
Since community engagement is vital for this role, research local initiatives or events that the company is involved in. Discuss how you can contribute to building relationships within the community and represent the brand positively.
✨Prepare for Practical Scenarios
You may be asked to handle practical scenarios related to funeral operations. Brush up on your knowledge of the logistics involved in conducting a funeral service, including coordination with various stakeholders and ensuring compliance with health and safety standards.
