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- Tasks: Lead funeral services with compassion and professionalism, supporting families through difficult times.
- Company: Join Dignity Funerals, a trusted name in end-of-life care with over 500 locations across the UK.
- Benefits: Enjoy 30-33 days annual leave, a company pension, and full training provided.
- Why this job: Make a meaningful impact by helping families during their toughest moments while building community connections.
- Qualifications: Experience in funeral services, excellent communication skills, and a Full UK Driving Licence required.
- Other info: Flexible working hours, including weekends and on-call duties, are essential for this role.
The predicted salary is between 24600 - 33100 £ per year.
We're looking for an experienced and compassionate individual to join our team as a Funeral Director at Phillips Funeral Directors. You'll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life's most challenging moments. As a representative of both the local brand and the wider Dignity Group, you'll also play an important role in engaging with the local community and building trusted relationships.
Why This Role Matters
At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.
The Role
As a Funeral Director, you'll lead on the day of the funeral, coordinating teams and managing all aspects of service delivery. You will act as a guide for families, a leader to colleagues, and a representative of Dignity's values within your community.
Key Responsibilities:
- Lead and conduct funeral services in a dignified, respectful, and professional manner
- Support families with empathy and guidance throughout the funeral process
- Coordinate with arrangers, operatives, ministers/celebrants, and venues to ensure smooth execution of services
- Ensure funeral vehicles, staff, and ceremonial elements are prepared and meet required standards
- Oversee funeral logistics on the day, including timings, team direction, and venue setup
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members
- Support with local community engagement and promotion of the brand you represent
- Uphold health and safety, compliance, and professional standards at all times
About You
We're looking for someone who:
- Is experienced in funeral service operations and conducting funerals
- Demonstrates excellent communication, leadership, and organisational skills
- Is calm under pressure with a respectful, compassionate approach to service
- Is physically capable of manual handling tasks, including coffin bearing
- Is comfortable with direct contact with the deceased in varying circumstances
- Holds a Full UK Driving Licence (essential)
- Is willing to work flexibly, including weekends and on-call duties as required
What We Offer
- A meaningful role supporting families when they need it most
- Full training and development, including Funeral Plan Consultancy
- Uniform and all necessary equipment provided
- 30 - 33 days annual leave, inclusive of bank holidays
- Company pension, employee assistance programme, and life assurance
We wouldn't be able to provide this essential service without our people. If you'd like to be part of a compassionate team dedicated to delivering the highest standards of care - we'd love to hear from you.
What are the next steps?
If this sounds like the next step in your career and you're ready to support families and lead with professionalism, simply hit the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we're here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life's most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We're proud to offer a truly personal and attentive service - one that's tailored to the individual needs and wishes of every family we support.
We're also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
Funeral Director employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Funeral Director, building trusted relationships is key, so understanding the cultural and emotional aspects of the area will help you connect better with families.
✨Tip Number 2
Demonstrate your empathy and compassion during any interactions. Whether it's through networking or informal conversations, showing that you genuinely care about supporting families can set you apart from other candidates.
✨Tip Number 3
Engage with local community events or organisations related to end-of-life services. This not only enhances your visibility but also showcases your commitment to the role and the values of Dignity.
✨Tip Number 4
Prepare to discuss your leadership experiences in detail. As a Funeral Director, you'll need to coordinate teams effectively, so highlighting past experiences where you've successfully led others will be crucial during interviews.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Funeral Director position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as compassion, leadership, and experience in funeral service operations.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. Emphasise your communication skills, ability to work under pressure, and any previous roles in similar environments. Use specific examples to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for supporting families during difficult times. Mention why you want to work for Dignity and how your values align with theirs. Be sincere and personal in your approach.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in this line of work.
How to prepare for a job interview at Dignity Funerals Limited
✨Show Empathy and Compassion
As a Funeral Director, your role is deeply rooted in supporting families during challenging times. During the interview, demonstrate your ability to empathise with others and share experiences where you've provided comfort or guidance in difficult situations.
✨Highlight Leadership Skills
You'll be leading teams and coordinating services, so it's essential to showcase your leadership abilities. Prepare examples of how you've successfully managed a team or project, particularly in high-pressure environments.
✨Understand the Community Engagement Aspect
Engaging with the local community is a key part of this role. Research Phillips Funeral Directors and their involvement in the community, and be ready to discuss how you can contribute to building trusted relationships within it.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to funeral operations. Think through how you would handle various situations, such as coordinating logistics on the day of a funeral or dealing with unexpected challenges.
