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- Tasks: Lead and conduct funeral services with compassion and professionalism.
- Company: Join Dignity, a trusted name in funeral care across the UK.
- Benefits: Enjoy 30-33 days annual leave, pension, and full training.
- Why this job: Make a real difference by supporting families during their toughest times.
- Qualifications: Experience in funeral services and strong communication skills required.
- Other info: Be part of a compassionate team dedicated to exceptional care.
The predicted salary is between 24600 - 35300 £ per year.
Position: Funeral Director
Location: Thompsons Funeral Directors, Bootle
Job Type: Full-time, 38.33 Hours per week
Salary: £29,644 per annum
We\’re looking for an experienced and compassionate individual to join our team as a Funeral Director at our Thompsons Funeral Directors, Bootle. You\’ll oversee funeral operations and ensure every service is delivered to the highest standard, while supporting families through one of life\’s most challenging moments. As a representative of both the local brand and the wider Dignity Group, you\’ll also play an essential role in engaging with the local community and building trusted relationships.
Why This Role Matters…
This role requires expert knowledge of funeral processes, care of the deceased, and legal and regulatory requirements, as well as a deep respect for individuals\’ cultural and religious beliefs. You\’ll coordinate teams with care, take accountability for delivering services to the highest standard, and lead by example every day.
Your Impact and Responsibilities…
As a Funeral Director, you are a calm, confident presence at the heart of our funeral care. You\’ll support families through one of the most emotional experiences of their lives, helping them feel informed, respected, and cared for.
From the first meeting to the day of the funeral and beyond, you\’ll guide them through their options with clarity and compassion, supporting aftercare, ashes, memorialisation and funeral plans.
As a Funeral Director, you will:
- Lead funeral services with professionalism and attention to detail
- Run pre-funeral briefings to ensure everything is clearly understood and well-coordinated
- Offer a consultative approach – helping families explore available options and understand what\’s possible
- Collaborate with arrangers, specialists, FDs and care teams
- Support the team in managing the diary, resources and records
- Assist with coffin preparation, handling of the deceased, and chapel duties where required
- Provide leadership and mentoring to less experienced team members, sharing learning, and taking part in training and development
- Support with local community engagement and promotion of the brand you represent – build relationships with care homes, celebrants and local religious and ethnic groups.
- Act as a liaison with service and client delivery to ensure seamless scheduling and service coordination.
Skills and Knowledge…
We\’re looking for someone with/is:
- Previous experience leading funerals, working with the deceased and supporting families
- In-depth knowledge of funeral processes, legal and regulatory requirements
- Excellent communication, leadership, and organisational skills
- Calm under pressure with a respectful, compassionate approach to service
- Physically capable of manual handling tasks, including coffin bearing
- Able to work flexibly, including weekends and on-call
- A Full UK Driving Licence (essential)
What We Offer…
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family\’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
If this sounds like the next step in your career and you\’re ready to support families and lead with professionalism, hit the \’apply\’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK\’s oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK\’s first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK\’s leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country\’s most prominent will writer and one of the UK\’s top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you\’re from, and whatever your life looks like, we\’d love to hear from you. And if there\’s anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early.
Funeral Director employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Director
✨Tip Number 1
Network like a pro! Reach out to your contacts in the funeral industry or related fields. Attend local events or community gatherings where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to funeral directing. Think about how you would handle sensitive situations and support families during tough times. Show them your compassionate side and how you embody Dignity's values.
✨Tip Number 3
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. It’s a great chance to reiterate your enthusiasm for the role and the company.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to showcase your genuine interest in joining our compassionate team at Dignity.
We think you need these skills to ace Funeral Director
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side. Share experiences where you've supported others, especially in tough times. This role is all about empathy, so make sure that shines through!
Be Clear and Concise: When writing your application, keep it clear and to the point. We want to understand your experience and skills without wading through fluff. Use bullet points if it helps highlight your key achievements!
Tailor Your Application: Make sure to tailor your application to the Funeral Director role specifically. Highlight relevant experience in funeral services and any leadership roles you've had. Show us why you're the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our compassionate team!
How to prepare for a job interview at Dignity Funerals Limited
✨Understand the Role Deeply
Before your interview, take the time to thoroughly understand the responsibilities of a Funeral Director. Familiarise yourself with the key aspects of the role, such as leading funeral services and supporting families. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Compassion
In this line of work, empathy is crucial. Be prepared to share examples from your past experiences where you've demonstrated compassion and support for families during difficult times. This will show that you not only have the skills but also the heart for the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and leadership skills. Think about situations where you had to coordinate teams or manage logistics under pressure. Practising these responses will help you feel more confident during the interview.
✨Engage with Community Values
Since community engagement is important for this role, be ready to discuss how you can contribute to building trusted relationships within the local area. Research the company’s involvement in the community and think of ways you can enhance that presence.
