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- Tasks: Support families during difficult times and maintain the crematorium with care.
- Company: Join Dignity, a trusted name in end-of-life care with over 200 years of history.
- Benefits: Meaningful work, full training, generous leave, and company pension.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong interpersonal skills and a compassionate approach to customer service.
- Other info: Flexible part-time role with opportunities for personal growth and development.
The predicted salary is between 11000 - 13000 £ per year.
Location: Hawkinge Crematorium, Hawkinge
Job Type: Part-time, permanent - 20 hours per week
Salary: £13,104 per annum
Are you compassionate, detail-oriented, and passionate about supporting families during difficult times? We are seeking a Crematorium Assistant to join our team at Hawkinge Crematorium. This versatile role covers all aspects of crematorium operations, from supporting chapel services to maintaining grounds and handling administrative duties.
Why This Role Matters
At CMG, we are committed to providing respectful, dignified, and professional services to families during times of loss. As a Crematorium Assistant - Level 1, you will play a crucial role in ensuring that our services run smoothly, our grounds remain beautifully maintained, and our clients are treated with care and compassion.
The Role
As a Crematorium Assistant, you will provide multi-skilled support across the crematorium, ensuring that services are conducted professionally, grounds are well-presented, and administrative tasks are efficiently managed.
Key Responsibilities:
- Support chapel services, including setting up seating, audio/visual equipment, and greeting families.
- Assist with witness interments or ashes scatterings with sensitivity and respect.
- Maintain the crematorium grounds and memorial areas, ensuring they are clean and well-presented.
- Assist families with memorial enquiries, providing compassionate guidance.
- Manage service bookings, maintain accurate records, and handle invoicing.
- Respond to telephone and email enquiries with professionalism.
- Adhere to health and safety regulations, using PPE correctly and reporting hazards.
About You
We’re looking for someone who:
- Has strong interpersonal skills and communicates empathetically with families.
- Is physically fit and capable of performing manual tasks, including grounds maintenance.
- Is comfortable using basic IT systems for bookings and administrative tasks.
- Has experience in a customer-facing role (hospitality, care, retail, bereavement) preferred.
- Is eager to learn and adaptable to a multi-skilled role.
What We Offer
- A role that makes a meaningful difference in the lives of families.
- Full training and ongoing support.
- 22-25 days annual leave + bank holidays.
- Company pension, life assurance, and employee assistance programme.
- Annual company bonus.
What are the next steps?
If this sounds like the right role for you and you’re ready to bring care and professionalism to an essential service, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you.
Crematorium Assistant in Folkestone employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Assistant in Folkestone
✨Tip Number 1
Get to know the company! Research Dignity and Hawkinge Crematorium to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in supporting families during difficult times.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves a lot of interaction with families, think about how you can demonstrate empathy and compassion in your conversations. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your adaptability! The job requires multi-skilled support, so prepare examples of how you've successfully juggled different tasks in previous roles. This will highlight your ability to handle the diverse responsibilities of a Crematorium Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our team at Dignity. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Crematorium Assistant in Folkestone
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share any experiences where you've supported others, especially in tough times. This role is all about empathy, so make sure we feel that in your words.
Be Detail-Oriented: Since this job involves a lot of administrative tasks, highlight your attention to detail. Mention any relevant experience you have with managing records or handling bookings, and how you ensure everything runs smoothly.
Keep It Professional: Remember, professionalism is key in this role. Use a respectful tone throughout your application, and don’t forget to proofread for any typos or errors. We want to see that you take this seriously!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and for you to stay updated on your progress. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Dignity Funerals Limited
✨Understand the Role
Before your interview, take some time to really understand what a Crematorium Assistant does. Familiarise yourself with the key responsibilities like supporting chapel services and maintaining grounds. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Compassion
This role is all about supporting families during tough times, so be prepared to discuss how you can bring empathy and compassion to the job. Think of examples from your past experiences where you've had to handle sensitive situations, whether in hospitality, care, or retail.
✨Prepare for Practical Questions
Expect questions that assess your ability to perform manual tasks and manage administrative duties. Brush up on basic IT skills and think about how you would handle service bookings or respond to enquiries. Being ready with specific examples will demonstrate your capability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they ensure a respectful environment for families. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
