Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers and provide compassionate support while generating leads.
- Company: Leading UK funeral services provider with a focus on empathy and care.
- Benefits: Annual salary of £26,180, bonus scheme, training opportunities, and pension.
- Why this job: Make a meaningful impact by helping others during difficult times.
- Qualifications: Experience in customer service or sales and strong interpersonal skills.
- Other info: Join a supportive team dedicated to treating customers fairly.
The predicted salary is between 26300 - 29000 £ per year.
A leading UK funeral services provider is seeking Sales & Retention Agents to join their Call Centre team. This role involves connecting with customers, generating leads, and providing compassionate support during difficult times.
Candidates should have experience in customer service or sales, strong interpersonal skills, and a commitment to treating customers fairly.
The position offers an annual salary of £26,180 plus a bonus scheme, along with various benefits including training opportunities and a pension scheme.
Compassionate Sales & Retention Advisor — Call Centre employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Sales & Retention Advisor — Call Centre
✨Tip Number 1
Make sure to research the company and its values before your interview. Understanding their mission in providing compassionate support will help you connect better with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, being able to articulate your thoughts clearly and empathetically will set you apart. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Prepare some examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a customer or handled a difficult situation with care—these stories can really resonate during your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
We think you need these skills to ace Compassionate Sales & Retention Advisor — Call Centre
Some tips for your application 🫡
Show Your Compassion: In your application, make sure to highlight your ability to connect with customers on a personal level. We want to see how you can provide that compassionate support during tough times, so share any relevant experiences that showcase your empathy.
Tailor Your Experience: When detailing your previous roles, focus on your customer service or sales experience. We’re looking for candidates who can demonstrate strong interpersonal skills, so be specific about how you've successfully engaged with customers in the past.
Be Honest and Fair: Since we value treating customers fairly, it’s important to reflect this in your written application. Share examples of how you’ve prioritised fairness and integrity in your previous roles, as this aligns perfectly with our company values.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application.
How to prepare for a job interview at Dignity Funerals Limited
✨Understand the Role
Before your interview, make sure you thoroughly understand what being a Sales & Retention Advisor entails. Familiarise yourself with the company’s values and how they approach customer service, especially in sensitive situations. This will help you align your answers with their expectations.
✨Show Your Compassion
In this role, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support to customers. Think about how you can convey your understanding of the emotional challenges customers may face and how you can provide comfort during those times.
✨Highlight Your Sales Skills
Be ready to discuss your sales experience and how you've successfully generated leads in previous roles. Use specific metrics or achievements to illustrate your success. This will show that you not only care but also have the skills to drive results for the company.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions that show your interest in the role and the company. For example, ask about the training opportunities or how the team supports each other in challenging situations. This demonstrates your commitment to being a part of their compassionate approach.
