Funeral Service Operative in Cardiff

Position: Funeral Service Operative Level One Location: C.S Bowyer Funeral Directors, Trowbridge Job Type: 30 Hours per week (rotating shift pattern) Salary: £13.40 per hour plus on-call payments We're looking for a compassionate and reliable individual to join our team as a Funeral Service Operative (Level One). This role offers the opportunity to support families during one of life's most sensitive moments, playing a key part in delivering respectful and meaningful services that genuinely make a difference. Why This Role Matters... At Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured throughout the entire way. Your Impact and Responsibilities... Being a Funeral Service Operative means playing a central part in one of life's most significant moments. You're often the first person a grieving family meets, and your presence can shape how they remember the most difficult of days. This role calls for empathy, confidence, and attention to detail. You are entrusted with the role of taking care of our deceased and ensuring our families' wishes can be met. You conduct yourself with respect complete training, uniform, and support will be provided. What you can expect from us We believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow. Time to recharge - Up to 25 days' annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset. A little extra reward - Opportunity to earn a yearly bonus of up to £300-£500 in recognition of your contribution. Planning for your future - 4% matched pension to help you build long-term financial security. Peace of mind - Life assurance cover at 2x your salary to support your loved ones. Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts. Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling. Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities. Making work easier - Free on-site parking available at most of our locations. What are the next steps? To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch! Why Dignity Dignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country help families say goodbye to the people they love. It's a responsibility we take seriously, and it matters. Dignity is changing for the better. We're investing in better training, better support and better tools for our funeral teams, so you can focus on what matters most: being there for families when they need us. You'll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued. If you want a job that is genuinely meaningful, helping families across Britain through one of the hardest times in their lives, this is a good place to build a career. FCA Statement Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process. Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions; therefore, we recommend submitting your application early. JBRP1_UKTJ