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- Tasks: Support families with empathy and professionalism during difficult times.
- Company: Join Dignity, a trusted name in funeral services with over 200 years of history.
- Benefits: Enjoy competitive salary, generous holiday allowance, and professional development opportunities.
- Why this job: Make a meaningful impact by guiding families through significant life moments.
- Qualifications: Compassionate individuals with strong communication and organisational skills are encouraged to apply.
- Other info: Flexible working hours and potential for bonuses make this role rewarding.
The predicted salary is between 18959 - 18959 £ per year.
Location: Weymans Funeral Directors, Cambridge
Job Type: Monday - Friday 10.00am - 4.00pm, 28.33 Hours per week
Salary: £18,959.57 per annum (OTE £2-£3K per annum)
We are looking for an empathetic and well-organised individual to join our team at Weymans as a Funeral Service Specialist (Level One). You will be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Cambridge, you will take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you will also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Why This Role Matters
Being a Funeral Service Specialist means playing a central part in one of life’s most significant moments. You are often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.
Your Impact and Responsibilities
This role calls for empathy, confidence, and attention to detail. It is about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most.
- Supporting families with empathy, professionalism, and attention to detail
- Arrange funerals that meet family wishes, cultural practices, and legal requirements
- Oversee day-to-day branch operations, including administration and presentation
- Liaise with suppliers such as ministers, celebrants, and florists
- Lead chapel visits, as required, supporting the families with their requests
- Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch
- Represent the branch in the local community and contribute to outreach
- Train in Funeral Conducting to assist with ceremonial duties during peak times
- Uphold Dignity's standards of professionalism, care, and service
Skills and Knowledge
We are looking for someone with:
- Compassion, calmness, and empathy in emotionally sensitive situations
- Communication, organisation, and administrative skills
- Confident working independently, with branch-level responsibility
- Comfortable in settings where the deceased may be resting, including chapel visits
- Willingness to work flexibly (including weekends/on-call if needed)
- A Full UK Driving Licence (desirable, not essential)
- Experience in customer service, care, or admin (beneficial - complete training is provided)
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes
- Commission Potential: up to £2,000.00 OTE per annum
- Bonus Potential: Unlock the possibility of earning additional bonuses
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover
- Health & Wellbeing Programme: Benefit from an employee assistance programme
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year
- Pension Scheme: Plan for the future with our contributory pension scheme
What are the next steps?
To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch!
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. We have led the way in supporting families with care, compassion, and professionalism.
FCA Statement
The FCA regulates us so that some roles may be subject to background checks.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we would love to hear from you.
Funeral Service Specialist Level One in Cambridge employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Specialist Level One in Cambridge
✨Tip Number 1
Get to know the company! Research Weymans Funeral Directors and understand their values and services. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your empathy skills! Since you'll be supporting families during tough times, think about how you can convey compassion and professionalism in your responses. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the company. Ask about their approach to community outreach or how they support staff development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Weymans.
We think you need these skills to ace Funeral Service Specialist Level One in Cambridge
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your compassionate side! Share experiences where you've supported others, especially in tough situations. This role is all about being there for families when they need it most.
Be Organised and Detailed: We love a well-structured application! Make sure to highlight your organisational skills and attention to detail. Mention any relevant experience with paperwork or administration that showcases your ability to handle important tasks efficiently.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills match the job description. Show us why you’re the perfect fit for the Funeral Service Specialist role at Weymans.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Dignity Funerals Limited
✨Understand the Role
Before your interview, take some time to really understand what being a Funeral Service Specialist involves. Familiarise yourself with the responsibilities and the qualities they’re looking for, like empathy and attention to detail. This will help you tailor your answers to show how you fit the role.
✨Prepare for Emotional Questions
Given the sensitive nature of the job, be ready for questions that assess your emotional intelligence. Think about past experiences where you've had to support someone in a difficult situation. Share these stories to demonstrate your compassion and calmness under pressure.
✨Know the Company Values
Research Weymans Funeral Directors and their values. Understanding their commitment to professionalism and care will allow you to align your responses with their mission. Mentioning specific aspects of their service can show that you’re genuinely interested in being part of their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their training programmes or how they support staff in handling challenging situations. This shows your eagerness to learn and grow within the company, which is a big plus for them.
