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- Tasks: Lead a compassionate team in delivering respectful funeral services and support families during difficult times.
- Company: Join Dignity, a trusted name in the funeral industry with over 200 years of experience.
- Benefits: Enjoy competitive salary, private medical cover, generous holiday allowance, and professional development opportunities.
- Why this job: Make a meaningful impact by guiding families and leading a dedicated team in a vital service.
- Qualifications: Empathy, leadership skills, and a commitment to high standards in service delivery are essential.
- Other info: Flexible working hours and opportunities for career growth in a supportive environment.
The predicted salary is between 27500 - 38500 £ per year.
We are looking for a compassionate and committed Senior Funeral Director to join our team at Barclays Funeral Directors in Edinburgh, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence.
Why This Role Matters
As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.
Your Impact and Responsibilities
- Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes.
- Oversee branch standards and ensure timely, high-quality care of the deceased.
- Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care.
- Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's.
- Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination.
- Support the Cluster Manager in overseeing branch performance, audits, and compliance processes.
- Identify service gaps and recommend improvements to processes and training.
- Take responsibility for ensuring funeral plan banks are replenished.
- Ensure all team members are Funeral Plan Consultant (FPC) trained.
Skills and Knowledge
- Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery.
- Empathetic, service-oriented, and committed to excellent client outcomes.
- Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness.
- Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations.
- Confident working independently and thrives on delivering results.
- Flexibility to work evenings, weekends and on-call.
- Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry.
What We Offer
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Private Medical Cover: You'll have access to comprehensive Bupa private medical cover, because looking after you is part of how we care.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
What are the next steps?
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company.
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you.
Senior Funeral Director in Broughton employer: Dignity Funerals Limited
Contact Detail:
Dignity Funerals Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Funeral Director in Broughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the funeral industry or related fields. Attend local events or community gatherings to meet potential employers and showcase your passion for the role.
✨Tip Number 2
Prepare for interviews by practising common questions specific to funeral directing. Think about how you can demonstrate your empathy and professionalism, as these are key traits for a Senior Funeral Director.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams in the past and how you plan to support and develop your future team at Barclays Funeral Directors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our compassionate team.
We think you need these skills to ace Senior Funeral Director in Broughton
Some tips for your application 🫡
Show Your Compassion: In your application, let your empathy shine through. Share experiences that highlight your commitment to supporting families during difficult times. We want to see how you connect with people and provide care.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Funeral Director role. Highlight your leadership abilities and any relevant experience in the funeral industry. We love seeing a personalised touch!
Be Clear and Concise: When writing your cover letter, keep it straightforward. Clearly outline why you're the perfect fit for the role and how your values align with ours at Barclays Funeral Directors. We appreciate clarity and directness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Dignity Funerals Limited
✨Understand the Role
Before your interview, take the time to thoroughly understand the responsibilities of a Senior Funeral Director. Familiarise yourself with the key aspects of the role, such as overseeing funeral arrangements and leading a team. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Empathy
In this line of work, empathy is crucial. Prepare examples from your past experiences where you've demonstrated compassion and professionalism in challenging situations. This will show that you can support families effectively during difficult times.
✨Prepare for Operational Questions
Expect questions about operational efficiency and compliance. Brush up on your knowledge of legal regulations within the funeral industry and be ready to discuss how you would ensure high standards of care and service delivery in your role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
