- Troubleshooting experience and resolving IT infrastructure issues in collaboration with teams based in Headquarters.
- Experience troubleshooting and resolving systemic issues affecting end users.
- experienced with Work in collaboration with Headquarters on Server management (e.g. DHCP, DNS, Print, File) and Networking equipment
- The onsite System Administrator support staff is expected to provide services between 0700h and 1800h from Mondays to Fridays except Public Holidays covering 40 hours per week.
Main responsibilities
Ad-hoc responsibilities (not limited to):
From time to time, manual lifting and shifting will be required, e.g., moving desktops, monitors, racking up servers and switches etc.
Job responsibility:
- Troubleshoot infrastructure issues in liaison with teams in Headquarters
- Assist in ad-hoc projects and tasks
- Administer device and patch management for Infrastructural and corporate end user devices
- Assist in Helpdesk tasks
- work with DNS, TCPIP, DHCP, WAN/LAN and WiFi
- work on cloud computing, Intune, Office 365, SharePoint, OneDrive, VMWare, Networking etc.
- support and work on Windows Server
- working on VMWare Servers Veritas NetBackup
- Hyper-converged systems like Nutanix
- Support Network equipment (Cisco) and Scripting.
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L1 Support Engineer/System Engineer employer: Dignifyd
Dignifyd is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior Controls Engineer to thrive. With a strong focus on employee growth, we offer continuous training and development opportunities, ensuring you stay at the forefront of technology in automated manufacturing. Located in the UK, our team enjoys a supportive environment that values safety, quality, and the pursuit of excellence in every project.