At a Glance
- Tasks: Manage client relationships and drive performance for top eCommerce brands.
- Company: Fast-growing integrated digital agency with a focus on innovation.
- Benefits: Fully remote role, competitive salary, and opportunities for career advancement.
- Other info: Exciting growth potential and ownership from day one.
- Why this job: Join a dynamic team working with leading global brands and make a real impact.
- Qualifications: Experience in performance marketing and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
We are working with a fast growing integrated digital agency looking for a strong Account Manager to join their team. They are the agency behind three of the top ten TikTok Shops in the US and UK, working with impressive global brands across health, supplements and beauty, delivering outstanding results.
This is a fully remote role open to candidates based in the UK, US, or Canada.
What you'll be doing:
- Owning day to day client relationships across a portfolio of high-growth eCommerce accounts.
- Sitting at the centre of a small pod of specialists and keeping everyone aligned and moving in the right direction.
- Driving onboarding speed and setting clear expectations from day one.
- Sending weekly client updates covering status, wins, risks and next steps.
- Spotting scope creep, delivery delays and commercial risk before they become problems.
- Participating in weekly performance reviews across paid, creator and shop.
What we're looking for:
- A performance marketing background is essential, ideally as a media buyer or similar.
- Deep eCommerce knowledge including unit economics, CPA and CPM.
- Proven agency background with a strong understanding of retainer management, pod structures and client services.
- Solid experience across the full eCommerce ecosystem.
- A good understanding of creator and affiliate marketing, including what strong creator output looks like and how to identify pipeline issues before they impact results.
- Familiarity with paid media, including campaign objectives, ROAS, creative performance.
- Commercially aware with a clear understanding of margin and business impact.
- An excellent communicator who builds client confidence and trust.
- Highly organised and operationally strong, with exceptional attention to detail and a clear sense of ownership.
- Based in the UK, US, or Canada.
- TikTok Shop experience is a bonus.
The opportunity:
This agency is doing genuinely exciting work at scale, with a portfolio of global brands and results that speak for themselves. They are a fast moving, ambitious team that takes its craft seriously and rewards people who do the same. This role comes with real ownership from day one and a clear path into senior client leadership for the right person.
Account Manager employer: Digitech Sourcing
Join a dynamic and fast-growing integrated digital agency that champions creativity and performance, working with top global brands in the eCommerce space. With a fully remote work culture that spans the UK, US, and Canada, you'll enjoy the flexibility of working from anywhere while being part of a collaborative team that values innovation and results. The agency offers excellent growth opportunities, allowing you to take ownership of your role and advance into senior client leadership, all while being rewarded for your contributions in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Knowing their work with top brands will help you stand out and show you're genuinely interested.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, share examples of your past successes in performance marketing during interviews. Numbers speak louder than words!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your performance marketing background and any relevant eCommerce experience. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage client relationships and drive results.
Showcase Your Communication Skills:As an Account Manager, communication is key. In your application, make sure to showcase your ability to build client confidence and trust. We love seeing examples of how you've kept clients informed and engaged in the past.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Digitech Sourcing
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate a solid understanding of eCommerce metrics like CPA and CPM. Brush up on these figures and be ready to discuss how you've used them to drive performance in past roles.
✨Showcase Your Agency Experience
Make sure to highlight your previous agency experience, especially in retainer management and client services. Be prepared to share specific examples of how you've successfully managed client relationships and kept projects on track.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you would send weekly updates to clients and be ready to explain how you keep everyone aligned within your team.
✨Spot Potential Issues Early
Demonstrate your proactive approach by discussing how you've identified and addressed potential problems before they escalated. Share examples of how you've managed scope creep or delivery delays in the past to show your operational strength.
