Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team to transform customer engagement with Dynamics 365 CE.
- Company: Fast-growing Microsoft-focused consultancy with a focus on team and customer satisfaction.
- Benefits: Hybrid working, hands-on experience, and clear career progression from BA to Technical Consultant.
- Other info: Collaborate with experienced professionals and gain exposure to the full project lifecycle.
- Why this job: Kickstart your tech career while working on exciting CRM transformation projects.
- Qualifications: 2+ years as a Business Analyst or Functional Consultant with a passion for tech.
The predicted salary is between 40000 - 50000 £ per year.
We’re working with a fast-growing Microsoft-focused consultancy that specialises in delivering customer engagement and CRM transformation projects across the UK. They’re looking for someone who sits between a Business Analyst and Functional Consultant but crucially, someone who wants to move further into the technical side of Dynamics 365 CE over time. This is not a pure BA role. It’s a career transition role into a hybrid consultant profile.
Required Experience
- 2+ years as a Business Analyst or Functional Consultant (CRM or business systems)
- Strong in requirements gathering, stakeholder management, and workshop delivery
- Experience with process mapping (As-Is / To-Be) and writing user stories/specs
- Exposure to CRM platforms. Basic understanding of Dynamics 365 CE modules (Sales / Customer Service / Marketing)
- Some hands-on exposure to configuration (fields, forms, workflows)
- Clear interest in developing technical skills (Power Platform, low-code, solution design)
What’s In It For You
- Clear pathway from BA → Functional → Technical Consultant
- Hands-on experience configuring Dynamics 365 CE & Power Platform
- Work alongside experienced Solution Architects & Developers
- Exposure to full project lifecycle (Discovery → Go-live)
- Strong focus on learning, development, and real progression
- Hybrid working set up - 3 days on site 2 days from home. Modern office, with a company who puts their team and customers first!
We look forward to your application.
Business Analyst / Functional Consultant (Dynamics 365 CE) – Hybrid Path into Technical employer: DigiTech Search
Contact Detail:
DigiTech Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst / Functional Consultant (Dynamics 365 CE) – Hybrid Path into Technical
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Dynamics 365 CE. Attend meetups or webinars, and don’t be shy about asking for informational interviews – it’s all about making connections that could lead to opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with requirements gathering, process mapping, and any hands-on work you've done with CRM platforms. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge of Dynamics 365 CE. Be ready to discuss how you’ve gathered requirements and managed stakeholders in past projects. The more you can demonstrate your understanding, the better!
✨Tip Number 4
Don’t forget to apply through our website! We’re all about helping you land that dream job, so make sure you take advantage of our resources and support. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Business Analyst / Functional Consultant (Dynamics 365 CE) – Hybrid Path into Technical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Analyst/Functional Consultant role. Highlight your experience in requirements gathering, stakeholder management, and any exposure to Dynamics 365 CE.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this hybrid role. Share your passion for moving into the technical side of Dynamics 365 CE and how your background prepares you for this transition.
Showcase Your Technical Interest: In your application, mention any relevant projects or experiences that demonstrate your interest in developing technical skills, especially with the Power Platform and low-code solutions. We love seeing candidates eager to learn!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our fast-growing consultancy.
How to prepare for a job interview at DigiTech Search
✨Know Your Dynamics 365 CE Basics
Before the interview, brush up on your knowledge of Dynamics 365 CE modules like Sales, Customer Service, and Marketing. Being able to discuss these confidently will show that you’re not just a Business Analyst but someone genuinely interested in transitioning into a more technical role.
✨Showcase Your Requirements Gathering Skills
Prepare examples from your past experience where you successfully gathered requirements or managed stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Demonstrate Your Process Mapping Experience
Be ready to talk about your experience with process mapping, especially As-Is and To-Be scenarios. If possible, bring along a sample or two to discuss how you approached these tasks and what tools you used, as this will highlight your practical skills.
✨Express Your Desire to Learn
Make sure to convey your enthusiasm for developing technical skills, particularly in areas like the Power Platform and low-code solutions. Discuss any relevant courses or projects you’ve undertaken to show that you’re proactive about your career development.