At a Glance
- Tasks: Provide top-notch IT support and manage devices for a prestigious Asset Management company.
- Company: Join a leading Asset Management firm with a focus on innovation and technology.
- Benefits: Enjoy a competitive salary, professional development, and a dynamic work environment.
- Other info: Great opportunity for career growth in a fast-paced tech environment.
- Why this job: Make a real impact by improving workplace technology and automating processes.
- Qualifications: Experience in desktop support and knowledge of Microsoft tools are essential.
The predicted salary is between 36000 - 60000 £ per year.
Digitech are partnered with a prestigious Asset Management company and are looking for an experienced Workplace Technology Engineer to join their growing team. This is a full-scope role covering Level 1 to Level 3 support. You’ll work directly with end users across the business, providing responsive support, managing devices, and driving automation and process improvements.
You’ll also take ownership of video conferencing tools, identity integrations, and endpoint management. If you enjoy solving problems, automating tasks, and improving the way people work, this role is for you.
Responsibilities
- End-to-End IT Support: Resolve hardware, software, and access issues across Windows, Microsoft 365, and collaboration tools.
- Video Conferencing: Install, support, and optimise tools like Microsoft Teams, Zoom, and Yealink systems.
- Device & App Management: Deploy and manage endpoints using Microsoft Intune, including software updates, policies, and compliance.
- SSO & Identity: Support SSO integrations using Microsoft Entra ID, Azure Enterprise Apps, and protocols like SAML & SCIM.
- Automation & Scripting: Use tools like PowerShell to automate repetitive tasks and streamline support processes.
- Training & Documentation: Help users get the most out of Microsoft 365 tools and create useful guides, FAQs, and self-help content.
- Security & Compliance: Enforce security standards like MFA, encryption, and remote wipe, working closely with the security team.
Skills required
- Strong background in desktop/user support (L1–L3), ideally in a fast-paced or corporate environment.
- Solid knowledge of Windows 10/11, Microsoft 365, and common collaboration tools.
- Experience with Microsoft Intune, Azure AD / Entra ID, and identity/access management.
- Scripting knowledge (PowerShell or similar) and a drive to automate.
- Excellent troubleshooting, communication, and customer service skills.
- A proactive, solution-focused mindset with a genuine interest in tech and innovation.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
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End User/Workplace Technology Engineer in London employer: DigiTech Resourcing
DigiTech Resourcing is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of cybersecurity. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to work with cutting-edge technology in a supportive environment that values their contributions. Located in the UK, this role provides a unique opportunity to engage with a diverse network of partners while making a meaningful impact in the cybersecurity landscape.
StudySmarter Expert Advice🤫
We think this is how you could land End User/Workplace Technology Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what DigiTech Resourcing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges DigiTech Resourcing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at DigiTech Resourcing!
✨Direct Apply to DigiTech Resourcing
Let's not forget to apply directly through the DigiTech Resourcing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace End User/Workplace Technology Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at DigiTech Resourcing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at DigiTech Resourcing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at DigiTech Resourcing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
