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For Companies At a Glance
- Tasks: Provide top-notch IT support and manage devices for a prestigious Asset Management company.
- Company: Join a leading Asset Management firm with a focus on innovation and technology.
- Benefits: Enjoy a competitive salary, professional development, and a dynamic work environment.
- Why this job: Make a real impact by improving workplace technology and automating processes.
- Qualifications: Experience in desktop support and knowledge of Microsoft tools are essential.
- Other info: Great opportunity for career growth in a fast-paced tech environment.
The predicted salary is between 36000 - 60000 £ per year.
Digitech are partnered with a prestigious Asset Management company and are looking for an experienced Workplace Technology Engineer to join their growing team. This is a full-scope role covering Level 1 to Level 3 support. You’ll work directly with end users across the business, providing responsive support, managing devices, and driving automation and process improvements.
You’ll also take ownership of video conferencing tools, identity integrations, and endpoint management. If you enjoy solving problems, automating tasks, and improving the way people work, this role is for you.
Responsibilities
- End-to-End IT Support: Resolve hardware, software, and access issues across Windows, Microsoft 365, and collaboration tools.
- Video Conferencing: Install, support, and optimise tools like Microsoft Teams, Zoom, and Yealink systems.
- Device & App Management: Deploy and manage endpoints using Microsoft Intune, including software updates, policies, and compliance.
- SSO & Identity: Support SSO integrations using Microsoft Entra ID, Azure Enterprise Apps, and protocols like SAML & SCIM.
- Automation & Scripting: Use tools like PowerShell to automate repetitive tasks and streamline support processes.
- Training & Documentation: Help users get the most out of Microsoft 365 tools and create useful guides, FAQs, and self-help content.
- Security & Compliance: Enforce security standards like MFA, encryption, and remote wipe, working closely with the security team.
Skills required
- Strong background in desktop/user support (L1–L3), ideally in a fast-paced or corporate environment.
- Solid knowledge of Windows 10/11, Microsoft 365, and common collaboration tools.
- Experience with Microsoft Intune, Azure AD / Entra ID, and identity/access management.
- Scripting knowledge (PowerShell or similar) and a drive to automate.
- Excellent troubleshooting, communication, and customer service skills.
- A proactive, solution-focused mindset with a genuine interest in tech and innovation.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
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End User/Workplace Technology Engineer employer: DigiTech Resourcing
Contact Detail:
DigiTech Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User/Workplace Technology Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those in asset management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft Intune or PowerShell, don’t just mention it—demonstrate it. Consider creating a small project or a blog post that showcases your automation skills and problem-solving abilities.
✨Tip Number 3
Prepare for the interview by practising common tech support scenarios. Think about how you’d handle specific issues with video conferencing tools or endpoint management. We want you to be ready to impress with your troubleshooting prowess!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace End User/Workplace Technology Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in desktop/user support and any relevant tech tools you've worked with, like Microsoft Intune or PowerShell.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about workplace technology. Share specific examples of how you've solved problems or improved processes in previous roles to show us what you can bring to the team.
Show Off Your Tech Skills: Don’t shy away from showcasing your technical expertise! Mention your experience with video conferencing tools, identity integrations, and any automation projects you've tackled. We love seeing candidates who are proactive and solution-focused.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at DigiTech Resourcing
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and collaboration tools like Teams and Zoom. Be ready to discuss how you've resolved issues in the past and share specific examples of your troubleshooting skills.
✨Showcase Your Automation Skills
Since automation is key in this role, prepare to talk about your experience with PowerShell or similar scripting tools. Think of a few scenarios where you've automated tasks to improve efficiency and be ready to explain your thought process.
✨Demonstrate Your Customer Service Mindset
This position involves direct interaction with end users, so highlight your communication skills and customer service experience. Share stories that showcase your ability to handle difficult situations and how you ensure users feel supported.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, such as resolving a complex IT issue or managing device compliance. Practice articulating your problem-solving approach and how you would prioritise tasks in a fast-paced environment.
