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- Tasks: Join the Service Desk team and support clients with tech solutions.
- Company: Leading Cloud Service Provider with a global client base.
- Benefits: Competitive salary, paid training, and internal promotion opportunities.
- Why this job: Kickstart your tech career in a dynamic environment with real impact.
- Qualifications: Hands-on experience with Active Directory and Microsoft 365 required.
- Other info: Office-based role in Dartford with a supportive team culture.
The predicted salary is between 25000 - 30000 £ per year.
Digitech are partnered with a best-in-class Cloud Service Provider (CSP) supporting over 150 clients globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries.
They are seeking a 1st Line Engineer to join their Service Desk team. The successful candidate will have hands-on experience with:
- Active Directory
- Microsoft 365 (M365)
- Application troubleshooting
- Hardware support, including onboarding printers
- Ticketing systems (logging, triage, escalation, resolution tracking)
On call rota for one week every two months.
On Offer:
- Based in Dartford (office-based, five days a week)
- Salary between £25k-£30k depending on experience
- On call rota for a week every two months (with paid overtime)
- Training courses paid for and incentivised
- Standard benefits package
- Internal promotion opportunities
- Reporting directly to the Service Desk Team Lead
1st Line Engineer in Dartford employer: DigiTech Resourcing
Contact Detail:
DigiTech Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Engineer in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for 1st Line Engineer roles and practice your answers. We recommend setting up mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Show off your skills! If you’ve got hands-on experience with Active Directory or Microsoft 365, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 1st Line Engineer in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Active Directory and Microsoft 365. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the 1st Line Engineer role and how your background in IT systems makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Showcase Problem-Solving Skills: As a 1st Line Engineer, you'll be troubleshooting issues daily. Use your application to share specific examples of how you've resolved technical problems in the past. This will help us see your thought process and approach to challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at DigiTech Resourcing
✨Know Your Tech
Make sure you brush up on your knowledge of Active Directory and Microsoft 365. Be ready to discuss your hands-on experience with these tools, as they’re crucial for the role. Practising troubleshooting scenarios can also give you a leg up!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved technical issues in the past. Think about times when you’ve logged tickets, triaged problems, or escalated issues. This will demonstrate your ability to handle the responsibilities of a 1st Line Engineer.
✨Understand the Company Culture
Digitech is all about providing top-notch cloud services. Familiarise yourself with their offerings and client base. Showing that you understand their mission and values can really set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team. Inquire about the on-call rota, training opportunities, or how success is measured in the Service Desk team. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
