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For Companies At a Glance
- Tasks: Help clients simplify complex tech implementations and deliver impactful presentations.
- Company: Join a high-growth AI start-up transforming the digital landscape for major industries.
- Benefits: Enjoy a competitive salary, equity options, and hybrid working arrangements.
- Why this job: Be part of an innovative team making a real impact in a booming industry.
- Qualifications: 2-7 years in customer success, strong tech skills, and ideally experience in construction.
- Other info: Fluency in Greek is a plus; work in a dynamic, supportive environment.
The predicted salary is between 40000 - 60000 £ per year.
The Business
Digitech are exclusively partnered with a high-growth AI start-up aiming to disrupt a multi-billion-dollar industry by helping companies digitalise. For over six years, the business has operated as a consultative partner, building an enviable customer base that includes industry leaders. They are now launching a SaaS platform to expand their reach to both existing and prospective clients.
The Role
The company is seeking a tech-savvy Customer Success Specialist who can help clients turn complexity into clarity.
Responsibilities include:
- Driving complex, multi-stakeholder technology implementations (e.g. reality capture, project management tools).
- Preparing and delivering high-impact presentations, showcasing how digital solutions can be practically adopted across organisations.
- Conducting workshops with project stakeholders to assess and analyse existing processes requiring upgrades.
- Recommending effective solutions to improve and enhance current workflows.
You’ll be a great fit if you have:
- 2-7 years’ experience in customer success or enterprise software solutions.
- A strong technical orientation.
- Excellent communication skills.
- An analytical, detail-oriented mindset.
- An interest, degree, or experience in civil engineering or construction management – or professional experience in the construction industry (highly desirable).
- Greek speaking would be highly desirable
Package & Benefits:
- Salary: £50k-£60k DOE
- Equity and additional incentives
- Hybrid working (Central London office)
If this sounds like you, please apply within or forward your CV directly to
Customer Success Manager - AI Startup - Greek Speaking employer: DigiTech Resourcing
Contact Detail:
DigiTech Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - AI Startup - Greek Speaking
✨Tip Number 1
Familiarise yourself with the latest trends in AI and SaaS platforms. Being knowledgeable about how these technologies can transform businesses will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Prepare to discuss your experience in driving technology implementations. Think of specific examples where you've successfully managed complex projects, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Brush up on your presentation skills. Since the role involves delivering high-impact presentations, practice showcasing digital solutions clearly and effectively to various stakeholders.
✨Tip Number 4
Network with professionals in the construction and civil engineering sectors. Building connections can provide insights into industry challenges and may even lead to referrals for the position.
We think you need these skills to ace Customer Success Manager - AI Startup - Greek Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success and enterprise software solutions. Emphasise any technical skills and your ability to communicate complex ideas clearly.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer success. Mention your experience in the construction industry or civil engineering, and how it relates to the role.
Highlight Language Skills: Since Greek speaking is highly desirable, ensure you mention your language proficiency prominently in your application. This could set you apart from other candidates.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully driven technology implementations or improved workflows in previous roles. Use specific metrics or outcomes to demonstrate your impact.
How to prepare for a job interview at DigiTech Resourcing
✨Showcase Your Technical Skills
As a Customer Success Manager in a tech-driven environment, it's crucial to demonstrate your technical orientation. Be prepared to discuss specific technologies you've worked with and how you've successfully implemented them in past roles.
✨Prepare for Multi-Stakeholder Scenarios
Given the role involves driving complex implementations, think of examples where you've managed multiple stakeholders. Highlight your ability to communicate effectively and navigate differing opinions to achieve a common goal.
✨Demonstrate Your Presentation Skills
You'll need to prepare and deliver high-impact presentations. Practice explaining complex digital solutions in simple terms, and be ready to showcase how you've done this in previous roles or projects.
✨Highlight Relevant Industry Experience
If you have experience in civil engineering or construction management, make sure to bring it up during the interview. Discuss how this background gives you unique insights into the challenges clients face and how you can help them overcome these hurdles.