DIGITEC GmbH in London (and international offices) seeks a hands-on Team Lead Customer Success for its D3 and OMS platforms. You will lead a small team, own client support quality, and shape proactive, knowledge-rich CS practices with direct trader and desk-head engagement.
You will collaborate with Product, Sales, and Engineering to define a modern CS function, and build tooling, onboarding, and escalation processes to ensure client success across enterprise clients in FX pricing and
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Team Lead, Customer Success – FX Trading Platform in City of London employer: DIGITEC GmbH
DIGITEC GmbH is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong focus on employee growth, you will have the opportunity to lead a dedicated team while engaging directly with traders and desk-heads, ensuring your contributions are impactful. The company offers competitive benefits and a commitment to innovation, making it an ideal place for those seeking meaningful and rewarding careers in customer success within the FX trading sector.
