Customer Success Lead – FinTech Platforms

DIGITEC Financial Technologies and Services GmbH in London seeks a Team Lead Customer Success to own and grow the CS function for D3 and OMS clients, including banks and traders. You will manage a four-person team, ensure high-quality client support, and shape proactive, structured workflows with Product, Sales, and Engineering.

You will build deep product expertise, own onboarding, and drive improvements in tooling and documentation while engaging with senior client stakeholders daily.

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