Strategy Director, CRM & Lifecycle (Hybrid)
Strategy Director, CRM & Lifecycle (Hybrid)

Strategy Director, CRM & Lifecycle (Hybrid)

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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Digitas UK

At a Glance

  • Tasks: Lead CRM and lifecycle strategies to elevate customer experiences.
  • Company: Dynamic digital marketing agency in Greater London.
  • Benefits: Hybrid working options, well-being days, and competitive perks.
  • Why this job: Make a real impact on customer journeys in a vibrant team.
  • Qualifications: Strong CRM background and experience in tech or telco sectors.
  • Other info: Collaborate with senior stakeholders and drive innovative initiatives.

The predicted salary is between 48000 - 72000 £ per year.

A leading digital marketing agency in Greater London is seeking a Strategy Director to cover maternity leave. This role is essential for overseeing CRM and lifecycle strategies to enhance customer experiences.

The ideal candidate will have a solid background in CRM and customer marketing, with significant experience in the tech or telco sectors. You will manage an integrated team, collaborate with senior stakeholders, and drive customer-centric initiatives.

The company offers a range of benefits, including hybrid working options and additional well-being days.

Strategy Director, CRM & Lifecycle (Hybrid) employer: Digitas UK

As a leading digital marketing agency in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our hybrid working options and additional well-being days reflect our commitment to work-life balance, while the opportunity to lead an integrated team and collaborate with senior stakeholders ensures that you will play a pivotal role in shaping customer experiences and driving innovative strategies.
Digitas UK

Contact Detail:

Digitas UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategy Director, CRM & Lifecycle (Hybrid)

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech and telco sectors. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company’s CRM strategies. Show us you understand their approach and how you can enhance customer experiences with your expertise.

✨Tip Number 3

Don’t just apply; engage! Follow the company on social media, comment on their posts, and show genuine interest in their work. It’ll help you stand out when it comes to interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Strategy Director, CRM & Lifecycle (Hybrid)

CRM Strategy
Customer Marketing
Team Management
Stakeholder Collaboration
Customer-Centric Initiatives
Digital Marketing
Experience in Tech Sector
Experience in Telco Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategy Director role. Highlight your background in CRM and customer marketing, especially if you've worked in tech or telco sectors.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven customer-centric initiatives in the past.

Showcase Your Leadership Skills: Since you'll be managing an integrated team, it's crucial to demonstrate your leadership experience. Share instances where you've successfully collaborated with senior stakeholders and led teams to achieve goals.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process!

How to prepare for a job interview at Digitas UK

✨Know Your CRM Inside Out

Make sure you brush up on your CRM knowledge before the interview. Be ready to discuss specific strategies you've implemented in the past, especially in tech or telco sectors. This will show that you’re not just familiar with the concepts but have real-world experience to back it up.

✨Showcase Your Leadership Skills

As a Strategy Director, you'll be managing an integrated team. Prepare examples of how you've successfully led teams in the past, particularly in driving customer-centric initiatives. Highlight your collaboration with senior stakeholders to demonstrate your ability to influence and inspire others.

✨Understand Their Customer Experience Goals

Research the agency's current CRM and lifecycle strategies. Think about how you can enhance their customer experiences and come prepared with ideas. This shows that you're proactive and genuinely interested in contributing to their success.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Practice articulating how you would handle specific challenges related to CRM and customer marketing. This will help you convey your strategic thinking and adaptability during the interview.

Strategy Director, CRM & Lifecycle (Hybrid)
Digitas UK
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