Strategy Director, CRM & Lifecycle (Hybrid) in London
Strategy Director, CRM & Lifecycle (Hybrid)

Strategy Director, CRM & Lifecycle (Hybrid) in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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Digitas UK

At a Glance

  • Tasks: Lead CRM and lifecycle strategies to elevate customer experiences.
  • Company: Dynamic digital marketing agency in Greater London with a focus on innovation.
  • Benefits: Hybrid working options, well-being days, and competitive perks.
  • Why this job: Make a real impact on customer journeys while leading a talented team.
  • Qualifications: Strong background in CRM and customer marketing, especially in tech or telco.
  • Other info: Collaborate with senior stakeholders in a vibrant work environment.

The predicted salary is between 48000 - 72000 £ per year.

A leading digital marketing agency in Greater London is seeking a Strategy Director to cover maternity leave. This role is essential for overseeing CRM and lifecycle strategies to enhance customer experiences.

The ideal candidate will have a solid background in CRM and customer marketing, with significant experience in the tech or telco sectors. You will manage an integrated team, collaborate with senior stakeholders, and drive customer-centric initiatives.

The company offers a range of benefits, including hybrid working options and additional well-being days.

Strategy Director, CRM & Lifecycle (Hybrid) in London employer: Digitas UK

As a leading digital marketing agency in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our hybrid working options and additional well-being days reflect our commitment to work-life balance, while the opportunity to lead an integrated team and collaborate with senior stakeholders ensures that you will play a pivotal role in shaping customer experiences. Join us to be part of a forward-thinking environment where your expertise in CRM and customer marketing can truly make an impact.
Digitas UK

Contact Detail:

Digitas UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategy Director, CRM & Lifecycle (Hybrid) in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the tech and telco sectors. A friendly chat can lead to insider info about job openings or even a referral that could land you an interview.

✨Tip Number 2

Show off your expertise! Prepare a portfolio or case studies showcasing your CRM and customer marketing successes. This will help you stand out during interviews and demonstrate your value to potential employers.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on how you've driven customer-centric initiatives in your previous roles.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!

We think you need these skills to ace Strategy Director, CRM & Lifecycle (Hybrid) in London

CRM Strategy
Customer Marketing
Team Management
Stakeholder Collaboration
Customer-Centric Initiatives
Digital Marketing
Experience in Tech Sector
Experience in Telco Sector
Strategic Planning
Analytical Skills
Project Management
Communication Skills
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategy Director role. Highlight your background in CRM and customer marketing, especially if you've worked in tech or telco sectors.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that demonstrate your ability to enhance customer experiences.

Showcase Your Leadership Skills: Since you'll be managing an integrated team, it's crucial to highlight your leadership experience. Share examples of how you've successfully collaborated with senior stakeholders and driven customer-centric initiatives.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Digitas UK

✨Know Your CRM Inside Out

Make sure you brush up on the latest trends and best practices in CRM and customer marketing. Be ready to discuss specific strategies you've implemented in the tech or telco sectors, as this will show your expertise and relevance to the role.

✨Showcase Your Leadership Skills

As a Strategy Director, you'll be managing an integrated team. Prepare examples of how you've successfully led teams in the past, particularly in driving customer-centric initiatives. Highlight your collaboration with senior stakeholders to demonstrate your ability to influence and inspire.

✨Understand the Company’s Vision

Research the agency's current CRM and lifecycle strategies. Familiarise yourself with their recent campaigns and customer experiences. This knowledge will help you align your answers with their goals and show that you're genuinely interested in contributing to their success.

✨Prepare Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the company's approach to CRM and how they measure success. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.

Strategy Director, CRM & Lifecycle (Hybrid) in London
Digitas UK
Location: London
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