Experience Strategist

Experience Strategist

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement digital strategies for clients, leading projects from start to finish.
  • Company: Join Digitas UK, a leader in marketing, creating impactful connections for top global brands.
  • Benefits: Enjoy hybrid working, reflection days, family-friendly policies, and wellness support.
  • Why this job: Be part of a creative team shaping customer-centric digital experiences with a focus on innovation.
  • Qualifications: 4-6 years in digital agencies, data-driven, collaborative, and eager to grow in strategy roles.
  • Other info: Work anywhere for up to 6 weeks a year and enjoy agency discounts and a supportive culture.

The predicted salary is between 36000 - 60000 £ per year.

At Digitas, we harness the power of connection to make a positive impact every day. We have a relentless focus on creating connections to help our clients' businesses grow, connecting diverse people, ideas, and expertise in innovative and exciting ways. We are making a positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement, and Digital Media.

We're hiring for an Experience Strategist. In this role, you will play a crucial part in designing strategies for our clients, from campaigns and customer engagement programs to digital experiences. You'll be responsible for leading projects from beginning to end, delivering impactful, integrated, and measurable strategies that directly support our mission to create connected and customer-centric digital experiences.

Responsibilities

What you'll be doing:

  • Work in cross-functional teams to design and implement digital experience strategies for various clients.
  • Manage a mix of accounts and pitches, handling campaign, CRM, and digital strategy projects.
  • Be the voice of the customer, ensuring insights inform client meetings, briefs, strategies, and idea development.
  • Stay up-to-date with cultural, customer, and technology trends to ensure relevance and engagement.
  • Cultivate a customer-centric culture, embedding a test-and-learn mindset across divisions.
  • Lead creative development, from draft briefs to creative reviews and treatments.
Qualifications

Skills we're looking for:

  • 4-6 years' experience working in creative, digital agencies, preferably within big network agencies.
  • Experience collaborating with well-known brands on digital projects.
  • Hands-on, data-driven approach, with the ability to conduct high-level analysis.
  • Ambitious, eager to learn and grow into a more senior digital strategy lead role.
  • Curiosity about cultural and technological contexts.
  • Excellent team player, listener, and collaborator.
  • Willingness to work on pitches and across diverse accounts.

Digitas has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical, and Income Protection Plans we also offer:

  • WORK YOUR WORLD: opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS: Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • BENEFITS: 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support, and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES: We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy, and Shared Parental Leave.
  • HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF: You are entitled to an additional day off for your birthday.
  • AGENCY DISCOUNTS: onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man".

Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments, or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness.

Experience Strategist employer: Digitas UK

At Digitas UK, we pride ourselves on being an exceptional employer, offering a vibrant hybrid work culture in the heart of London that fosters creativity and collaboration. Our commitment to employee well-being is evident through our unique benefits such as Reflection Days for self-care, generous family-friendly policies, and the opportunity to work anywhere in the world for up to six weeks a year. With a focus on professional growth and a supportive environment, we empower our Experience Strategists to thrive while making a meaningful impact for our clients.
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Contact Detail:

Digitas UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Experience Strategist

✨Tip Number 1

Familiarise yourself with the latest trends in digital marketing and customer engagement. This will not only help you in interviews but also demonstrate your passion for the role and your ability to stay ahead of the curve.

✨Tip Number 2

Network with professionals in the industry, especially those who work at Digitas or similar agencies. Attend relevant events or webinars to make connections and gain insights that could give you an edge during the application process.

✨Tip Number 3

Prepare to discuss specific projects you've worked on that align with the responsibilities of the Experience Strategist role. Be ready to explain your thought process, the strategies you implemented, and the outcomes achieved.

✨Tip Number 4

Showcase your collaborative skills by highlighting experiences where you've successfully worked in cross-functional teams. This is crucial for the role, so be prepared to share examples that illustrate your teamwork and communication abilities.

We think you need these skills to ace Experience Strategist

Digital Strategy Development
Customer Engagement
Campaign Management
Cross-Functional Team Collaboration
Data Analysis
Creative Development
Client Relationship Management
Market Research
Cultural Trend Awareness
Project Management
Communication Skills
Problem-Solving Skills
Adaptability
Curiosity and Eagerness to Learn

Some tips for your application 🫡

Understand the Role: Before applying, take the time to thoroughly understand the Experience Strategist role at Digitas UK. Familiarise yourself with their approach to digital experiences and how they connect with clients. This will help you tailor your application to highlight relevant skills and experiences.

Tailor Your CV: Make sure your CV reflects your experience in creative and digital agencies, especially if you've worked with well-known brands. Highlight specific projects where you've designed strategies or managed campaigns, as this aligns closely with the responsibilities of the role.

Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the position but also demonstrate your understanding of customer-centric strategies. Mention any relevant trends you've observed in the industry and how you can apply them to benefit Digitas and its clients.

Showcase Your Collaborative Skills: Since the role involves working in cross-functional teams, emphasise your teamwork and collaboration skills in your application. Provide examples of how you've successfully worked with diverse teams to achieve common goals, particularly in digital strategy projects.

How to prepare for a job interview at Digitas UK

✨Understand the Brand

Before your interview, take some time to research Digitas UK and their approach to creating connections. Familiarise yourself with their recent campaigns and client work to demonstrate your knowledge and enthusiasm for the brand.

✨Showcase Your Experience

Prepare to discuss specific examples from your past roles that highlight your experience in digital strategy and customer engagement. Be ready to explain how your hands-on, data-driven approach has led to successful outcomes in previous projects.

✨Emphasise Collaboration Skills

As an Experience Strategist, you'll be working in cross-functional teams. Highlight your ability to collaborate effectively with others, share insights, and contribute to a customer-centric culture during the interview.

✨Stay Current with Trends

Demonstrate your curiosity about cultural and technological trends by discussing recent developments in the industry. This shows that you are proactive and can bring fresh ideas to the table, aligning with Digitas's mission to create relevant and engaging digital experiences.

Experience Strategist
Digitas UK
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  • Experience Strategist

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-22

  • D

    Digitas UK

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