At a Glance
- Tasks: Lead impactful CRM campaigns and shape customer experiences across multiple brands.
- Company: Join a leading automotive group with a collaborative, multi-market team.
- Benefits: Competitive salary, career growth, and the chance to innovate in CRM.
- Other info: Dynamic role with opportunities for continuous improvement and innovation.
- Why this job: Be at the intersection of data, strategy, and creativity to connect with people.
- Qualifications: Experience in leading CRM campaigns and strong project management skills.
The predicted salary is between 50000 - 65000 £ per year.
We are hiring a CRM Senior Campaign Manager to lead impactful, insight-driven CRM for one of the world’s leading automotive groups. This is a brilliant opportunity to shape meaningful customer experiences across multiple brands, working within a highly collaborative, multi-market team. You’ll sit at the intersection of data, strategy and creativity - bringing campaigns to life that truly connect with people. If you’re passionate about CRM and enjoy balancing leadership with delivery, this role puts you right at the centre of it.
What you’ll be doing:
- Lead and support a team of CRM Campaign Executives to deliver high-quality, effective campaigns end-to-end.
- Own and shape CRM briefs, translating client needs into clear, actionable plans.
- Guide CRM strategy development in partnership with specialists across data and planning.
- Ensure consistent, accurate reporting, turning insights into opportunities for optimisation.
- Partner closely with clients and cross-market teams to plan and deliver ongoing campaign activity.
- Act as a trusted point of contact for CRM, building strong client relationships through clarity and transparency.
- Champion innovation and continuous improvement in CRM delivery, processes and customer experience.
Skills we’re looking for:
- Experience leading CRM campaigns, either within an agency or client-side environment.
- Confidence managing projects from brief through to launch, ensuring quality and consistency.
- Familiarity with CRM platforms and project management tools to support delivery.
- Understanding of segmentation, personalisation and test-and-learn approaches.
- Knowledge of CRM performance metrics and how to use them to improve outcomes.
- Strong communication and stakeholder management skills, with the ability to align multiple teams.
- A proactive, solutions-focused mindset with attention to detail and a structured approach.
Senior Campaign Manager in City of London employer: Digitas UK
As a Senior Campaign Manager at one of the world's leading automotive groups, you will thrive in a dynamic and collaborative work culture that values creativity and innovation. The company offers exceptional employee growth opportunities, allowing you to lead impactful CRM campaigns while working alongside talented professionals across multiple markets. With a focus on meaningful customer experiences and a commitment to continuous improvement, this role provides a unique chance to make a significant impact in a supportive environment.
