Campaign Manager

This is an exciting time for someone to join the team and to help transform how we deliver game changing CRM and Customer Communications for one of our largest clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency whilst being part of our broader team. Partnering with stakeholders across the business, we are looking for a Junior CRM Campaign Manager who is passionate about technology and keen to be part of an agency and team with ambitious ideas.

Working as a critical point of contact, the role of Campaign Manager is to provide direct support to the client team in a role that straddles both client stakeholder management whilst driving digital and creative projects forward. You will report directly into the Campaign Manager team lead and Account Director. You will be able to work alongside all departments within the agency and lead conversations with the various teams such as Creative, Data and Strategy.

Responsibilities

• Critical client point of contact and a core part of the client and Digitas teams.
• Brief, deliver and execute planned and ad hoc CRM campaigns in collaboration with Account Directors and Campaign Management Team Lead.
• Attend daily stand-up meetings with clients and provide status updates on campaigns.
• Manage weekly prioritisation in collaboration with Account Directors and Campaign Management Team Lead.
• Understand and interpret client briefs, challenging the ask when necessary to ensure optimal solutions, and pull in other team members as required.
• Develop data-driven campaigns that deliver the best experience for consumers.
• Support data strategy development with the data team to ensure the optimum audience for customer communications.
• Participate in cross-functional project teams with good project management skills capable of end-to-end delivery.
• Present creative work to clients and incorporate feedback as needed.

Qualifications

• Established experience in a digital, media or communications agency, CRM team, or data-driven client-side role is desirable.
• Knowledge or experience of Adobe Campaign or another CRM platform is essential.
• Proven ability to build strong relationships across multiple departments, disciplines and stakeholder levels.
• Able to manage multiple projects and prioritise to meet client needs.
• Collaborative team member who supports the agency's approach while delivering the agency’s agenda.
• Experience handling creative development projects including briefing and presenting work to clients.

Additional Information

Digitas has fantastic benefits on offer to all employees. In addition to Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD: ability to work anywhere in the world with a Publicis office for up to 6 weeks a year.
• REFLECTION DAYS: two additional paid days for well-being and self-care.
• HELP@HAND: 24/7 helpline with remote GPs, mental health support and wellbeing resources.
• FAMILY FRIENDLY POLICIES: 26 weeks of full pay for Maternity, Adoption, Surrogacy and Shared Parental Leave.
• HYBRID WORKING, Bank Holiday Swap & Birthday Day Off: an additional day off for your birthday.
• AGENCY DISCOUNTS: onsite gym, and discounts at our Publicis-owned pub.

Full details of our benefits will be shared when you join us. Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances that may affect your assessment, please inform your Talent Acquisition Partner so we can discuss possible adjustments. Rest assured, disclosing this information will not impact your treatment in our process.

Please check out the Publicis Career Page which showcases our Inclusive Benefits and Employee Action Groups.