Customer Success Manager - SaaS AI, Renewals & Growth in City of Westminster

Customer Success Manager - SaaS AI, Renewals & Growth in City of Westminster

City of Westminster Full-Time 46125 - 56375 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Own post-sales engagement and manage client portfolios across the UK and Europe.
  • Company: Join a dynamic start-up at the forefront of SaaS AI innovation.
  • Benefits: Global team, London office, and opportunities for professional growth.
  • Other info: Collaborate with experts and stay ahead of industry trends.
  • Why this job: Make a real impact in a high-growth environment while driving client success.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 46125 - 56375 £ per year.

Digital Genius is seeking a Customer Success Manager to own post-sales engagement across the UK and Europe, from scoping implementations to renewals.

You will manage multiple client portfolios in Saa S, drive KPI achievement, and ensure referenceability and retention.

You’ll collaborate with Solution Engineers, produce business-value analyses, and stay ahead of industry trends while scaling a start-up.

This role offers a global team, London office presence, and opportunities to impact high-growth

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Customer Success Manager - SaaS AI, Renewals & Growth in City of Westminster employer: DigitalGenius, Inc.

DigitalGenius is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about customer success and AI technology. With a competitive salary, generous vacation time, and a supportive environment that encourages personal and professional growth, employees are empowered to experiment with their ideas and develop their skills without the constraints of bureaucracy. Located in vibrant London, team members enjoy a collaborative atmosphere while working with renowned retail brands, making every day an opportunity for meaningful impact.

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Contact Details:

DigitalGenius, Inc. Recruitment Team

We think you need these skills to ace Customer Success Manager - SaaS AI, Renewals & Growth in City of Westminster

Customer Success Management
Post-Sales Engagement
Client Portfolio Management
KPI Achievement
Retention Strategies
Collaboration with Solution Engineers
Business-Value Analysis