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For Companies At a Glance
- Tasks: Lead content strategy and manage a team to create engaging, high-quality content.
- Company: Join Iglu.com, a dynamic company focused on innovative content solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a creative environment.
- Why this job: Be at the forefront of content strategy and technology integration, making a real impact.
- Qualifications: Bachelor's or Master's degree in Marketing, Computer Science, or related fields required.
- Other info: Position based in Portsmouth/Wimbledon; apply by 06/07/2025.
The predicted salary is between 48000 - 72000 £ per year.
Role Purpose
The Head of Content Operations at Iglu.com is a role that incorporates the responsibilities of a Content Architect and a Content Systems Architect. This position involves designing both the strategic content framework and the technical systems that support content creation, management, distribution, and translation (or localisation). The ideal candidate will bridge the gap between content strategy and technology, ensuring a seamless integration that aligns with the company objectives. The role will involve leading and managing a team of content specialists. The role will report into the Marketing Director.
Content Strategy Development:
- Collaborate with stakeholders to understand business goals, target audience, and key messaging for the development of a comprehensive content strategy.
- ‘Content’ includes but not limited to: Rich product content, upper funnel content, content supporting SEO strategy, FAQs, reviews.
Multilingual Content System Design and Management:
- Evaluate and select appropriate CMS and PIM platforms, ensuring they meet both strategic and technical requirements.
- Design and oversee the implementation of content and product management systems and related technical solutions that support the content strategy.
Information Architecture:
- Develop and implement information architecture strategies to organise and structure content for optimal user experience.
- Ensure the logical organisation and accessibility of content within the content systems.
Content Creation and Optimisation:
- Oversee the creation of high-quality, engaging content, ensuring consistency with brand guidelines and messaging standards.
- Collaborate with SEO team to optimise content for search engines and improve organic visibility.
Integration and Interoperability:
- Collaborate with IT and development teams to integrate content systems and product catalogue with other business systems and applications.
- Ensure seamless interoperability between content management systems and external platforms.
Customisation and Configuration:
- Customise and configure content management systems to meet specific business requirements.
- Customise and configure product information management systems to meet specific business requirements.
- Implement enhancements and updates to improve system performance and functionality.
Workflow Automation:
- Develop and implement workflow automation processes to streamline content creation, approval, and distribution.
- Integrate automation tools to improve efficiency in content-related processes.
Security and Compliance:
- Implement security measures to protect sensitive content and ensure compliance with data protection regulations.
- Conduct regular audits to assess and enhance the security of content systems.
Performance Monitoring and Optimisation:
- Monitor the performance of content systems and implement optimisations to ensure efficiency and reliability.
- Utilise analytics tools to gather insights into system usage and user behaviour.
Collaboration and Training:
- Collaborate with content creators and other stakeholders to understand their needs and provide both strategic and technical solutions.
- Offer training and support to content teams on utilising content systems effectively.
Skills and Experience:
- Proven experience in content strategy development and multilingual content management systems implementation, preferably for an ecommerce website.
- Strong understanding of information architecture principles and web development technologies.
- Project management experience.
- Good understanding of SEO principles and experience in working directly with an SEO team.
- Familiarity with security best practices and compliance standards.
- Bachelors or Masters degree in a relevant field (e.g., Marketing, Computer Science, Information Technology).
Behavioural Role Fit:
- Analytical mindset with problem-solving skills.
- Excellent communication and collaboration abilities.
- Detail-oriented with a focus on accuracy.
- Adaptability to evolving technologies and industry trends.
Employer: Iglu (@iglucareers)
Location: Portsmouth / Wimbledon, UK
Posted Date: 06/03/2025
Expiry Date: 06/07/2025
Type: Full-Time
Categories: DAM Manager / User, Data / Knowledge Manager / Analysis / Governance, System Administrator / Integrator, CMS / Creative / Content Operations, PIM / Product Manager
Ref: DN-JB-2229
Added by: DAM News Administrator
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Head of Content employer: Digitalassetmanagementnews
Contact Detail:
Digitalassetmanagementnews Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Content
✨Tip Number 1
Familiarize yourself with the latest trends in content management systems (CMS) and product information management (PIM) platforms. Understanding the technical aspects of these systems will help you demonstrate your ability to evaluate and select the right tools for Iglu.com.
✨Tip Number 2
Showcase your experience in developing content strategies that align with business goals. Be prepared to discuss specific examples where you've successfully collaborated with stakeholders to create engaging content that resonates with target audiences.
✨Tip Number 3
Highlight your project management skills, especially in leading teams and managing workflows. Discuss how you've implemented automation processes to streamline content creation and distribution, as this is crucial for the Head of Content role.
✨Tip Number 4
Prepare to talk about your understanding of SEO principles and how you've worked with SEO teams in the past. Being able to optimize content for search engines is key to improving organic visibility, which is a major focus for Iglu.com.
We think you need these skills to ace Head of Content
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Head of Content position. Familiarize yourself with content strategy development, multilingual content management systems, and the integration of content systems.
Tailor Your CV: Customize your CV to highlight relevant experience in content strategy, project management, and SEO principles. Emphasize any previous roles where you managed teams or worked with content management systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for content operations and your ability to bridge the gap between content strategy and technology. Mention specific examples of how you've successfully implemented content strategies in the past.
Showcase Your Skills: In your application, clearly outline your skills related to information architecture, workflow automation, and performance monitoring. Provide examples of how you've used these skills to improve content processes in previous roles.
How to prepare for a job interview at Digitalassetmanagementnews
✨Understand the Role's Dual Nature
Make sure you grasp the dual responsibilities of a Content Architect and a Content Systems Architect. Be prepared to discuss how you can bridge content strategy with technology, showcasing your experience in both areas.
✨Showcase Your Multilingual Experience
Since the role involves multilingual content management, highlight any relevant experience you have with CMS and PIM platforms that support multiple languages. Discuss specific projects where you successfully implemented these systems.
✨Demonstrate Your SEO Knowledge
The job requires collaboration with an SEO team, so be ready to talk about your understanding of SEO principles. Share examples of how you've optimized content for search engines in previous roles.
✨Prepare for Team Leadership Questions
As you'll be leading a team of content specialists, think about your leadership style and how you foster collaboration. Prepare examples of how you've managed teams effectively and supported their professional development.
