At a Glance
- Tasks: Lead a vital platform migration project and enhance customer upgrade experiences.
- Company: Dynamic tech company focused on innovative CPaaS solutions.
- Benefits: Competitive daily rate, fully remote work, and potential for contract extension.
- Other info: Join a collaborative team and enjoy flexible working arrangements.
- Why this job: Make a real impact by driving customer migrations to a cutting-edge platform.
- Qualifications: Experience in product management within SaaS or CPaaS environments is essential.
Contract: 6 months (Extension Possible)
Rate: £300–£350 per day (Outside IR35)
Location: Fully Remote (UK based)
Must Have:
- Customer migration experience
- Legacy to platform experience
- Tech/SaaS industry experience
We’re looking for an experienced Product Manager to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform. This role plays a key part in unlocking blocked customer cohorts by identifying feature gaps, shaping requirements, and ensuring new releases directly enable safe and scalable customer migrations.
Key Responsibilities
- Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration.
- Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development.
- Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams.
- Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets.
- Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely.
Experience Required
- Proven experience as a Product Manager (or similar) in a SaaS, CPaaS, or platform-based environment
- Strong background in gap analysis, requirements definition, and user story creation
- Experience working closely with engineering teams in agile environments
- Data-driven mindset with the ability to prioritise work based on customer and commercial impact
- Comfortable validating and acceptance testing complex platform features
This is an excellent opportunity to join a fully remote team and contribute to a critical migration initiative with real, measurable impact.
Product Manager (Contract) in Warrington employer: Digital Waffle
Join a dynamic and innovative team as a Product Manager, where you will play a pivotal role in a high-impact platform migration programme. Enjoy the flexibility of fully remote work while collaborating with talented professionals in the tech/SaaS industry, and benefit from a culture that prioritises employee growth and development through meaningful projects and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager (Contract) in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and SaaS industry. Let them know you're on the lookout for a Product Manager role. You never know who might have the inside scoop on opportunities or can refer you directly.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your customer migration experience and gap analysis skills. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of platform migrations and user story creation. Be ready to discuss how you've tackled feature gaps in the past and how you can contribute to the new Connect platform.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in agile environments and collaboration with engineering teams.
We think you need these skills to ace Product Manager (Contract) in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer migration and platform transitions. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects you've worked on!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Product Manager role. Mention specific experiences that relate to gap analysis and stakeholder collaboration, as these are key for us.
Showcase Your Data-Driven Mindset:In your application, emphasise your ability to analyse data and prioritise features based on customer impact. We love candidates who can demonstrate a strong understanding of how data drives decisions in product management.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Digital Waffle
✨Know Your Platforms
Make sure you’re well-versed in both the legacy CPaaS platform and the new Connect platform. Understand their functionalities inside out, as this will help you discuss feature gaps and migration strategies confidently during the interview.
✨Showcase Your Gap Analysis Skills
Prepare to discuss specific examples of how you've performed gap analysis in previous roles. Bring along any relevant data or case studies that demonstrate your ability to identify and prioritise features that impact customer migration.
✨Collaborate Like a Pro
Highlight your experience working with cross-functional teams, especially with engineering and product teams. Be ready to share stories about how you’ve successfully aligned different stakeholders to meet project goals, as collaboration is key in this role.
✨Be Data-Driven
Emphasise your data-driven mindset by discussing how you’ve used customer and usage data to inform your decisions. Prepare to explain how you prioritised work based on commercial impact in past projects, as this will resonate well with the interviewers.
