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- Tasks: Manage financial operations for a residential property portfolio and ensure accurate reporting.
- Company: Fast-growing PropTech business with a dynamic work culture.
- Benefits: Competitive salary, hybrid working, and paid travel to London.
- Other info: Join a fast-scaling company with opportunities for growth and development.
- Why this job: Take ownership of client accounts and make a real impact in a thriving industry.
- Qualifications: Experience in client accounting and AAT qualifications are essential.
The predicted salary is between 45000 - 55000 £ per year.
A fast-growing PropTech business is hiring a Client Accounts Manager to take ownership of financial operations across a residential property portfolio. This is a hands-on role sitting at the heart of the business, working closely with property managers and stakeholders to ensure service charge accounting, client funds and financial reporting are managed accurately and proactively. A background in residential property, block management or property management is essential.
Salary: £45,000 - £55,000
Location: Birmingham, 3 days per week in the office with occasional travel to London (paid)
What you’ll be doing:
- Own the financial management of a portfolio of residential client accounts
- Manage service charge demands, budgets and reconciliations end to end
- Oversee supplier payments and ensure purchase ledger accuracy
- Maintain and reconcile client bank accounts in line with regulations
- Monitor arrears and support escalation processes where required
- Support year-end accounts, accruals and reporting alongside external accountants
- Act as the key finance contact for internal teams and clients, providing clear and accurate updates
- Work closely with property managers to ensure financial processes align with operational delivery
What you’ll need:
- Proven experience in client accounting within residential block management or property management
- AAT Qualifications are a must.
- Strong understanding of service charge accounting, budgets and year-end processes
- Experience handling client money and financial controls across multiple developments
- Familiarity with RICS or ICAEW standards is beneficial
- Strong Excel skills and experience with accounting or property management systems
- Ability to manage multiple accounts while maintaining high accuracy
- Confident communicator able to explain financial information clearly
What’s on offer:
- ~£45,000 - £55,000 salary
- ~ Hybrid working with 3 days per week in Birmingham
- ~ Paid travel to London when required
- ~ Opportunity to join a fast-scaling PropTech business
- ~ High ownership role with real impact on how finance operates across the portfolio
This role would suit someone with a strong block management or residential property background who enjoys owning their portfolio, spotting issues early and operating in a fast-paced, growing environment.
Tax & Accounts Supervisor employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tax & Accounts Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of service charge accounting and financial reporting. We recommend practising common interview questions related to client accounts management so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities at fast-growing PropTech businesses where you can make a real impact!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your strong communication skills, which are key in client accounts management.
We think you need these skills to ace Tax & Accounts Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Accounts Manager. Highlight your experience in residential property and client accounting, and don’t forget to mention your AAT qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hands-on role. Share specific examples of how you've managed financial operations in the past.
Show Off Your Excel Skills: Since strong Excel skills are a must, consider mentioning any relevant projects or tasks where you’ve used Excel to manage budgets or reconciliations. We love seeing those numbers in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Digital Waffle
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around service charge accounting and budgets. Be ready to discuss specific examples from your past experience where you've successfully managed client accounts or resolved financial discrepancies.
✨Showcase Your Communication Skills
As a Client Accounts Manager, you'll need to communicate complex financial information clearly. Prepare to demonstrate how you've effectively communicated with property managers and clients in the past, perhaps by sharing a scenario where your communication made a difference.
✨Familiarise Yourself with Relevant Standards
Understanding RICS or ICAEW standards can set you apart. Do some research on these standards and be prepared to discuss how they apply to your work in residential property management. This shows you're proactive and knowledgeable about industry expectations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding managing multiple accounts and handling arrears. Think of specific situations where you've had to escalate issues or implement financial controls, and be ready to explain your thought process and outcomes.