At a Glance
- Tasks: Lead exciting projects for a major tech client, from concept to delivery.
- Company: Creative content agency with a focus on experiential work.
- Benefits: Competitive salary, hybrid working, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technology and creative teams.
- Why this job: Shape innovative solutions and build trusted relationships in a fast-paced setting.
- Qualifications: 2+ years in client services, strong stakeholder management, and project ownership experience.
The predicted salary is between 50000 - 55000 € per year.
A creative content and experience agency is hiring a Senior Account Manager / Project Manager to take ownership of day to day delivery across a major enterprise technology client. This is a client-facing role for someone confident managing complex stakeholder groups within large tech organisations, and comfortable operating at pace in a highly trusted, embedded relationship. The work is heavily experiential rather than presentation-led. Projects span branding, physical design, office activations, floor redesigns, explainer videos and bespoke installations. You will act as a close extension of the client’s internal team, expected to respond quickly, shape solutions confidently, and manage delivery end to end.
What you will be doing:
- Owning day to day delivery for a large enterprise technology client
- Managing senior stakeholders within complex, global tech environments
- Taking loose enquiries and shaping them into clear scopes, solutions and delivery plans
- Running projects end to end from initial conversations through to final delivery
- Working closely with internal creative and production teams across experiential outputs
- Managing timelines, budgets, documentation and ongoing client communication
- Acting as a trusted partner embedded into the client’s daily workflows
- Supporting commercial discussions including scope definition and statements of work
What you will need:
- At least 2 years experience in a content, creative, marketing or client services role
- Proven experience owning projects end to end, not just supporting delivery
- Strong stakeholder management skills, ideally within large enterprise or big tech clients
- Confidence leading client conversations with clarity and authority
- Experience briefing designers, producers or content teams
- Highly organised, proactive and calm under pressure
- Strong attention to detail across written, visual and experiential work
- Ability to shape solutions in response to evolving client needs
- Understanding of commercial delivery and revenue-driven targets
Nice to have:
- Experience working with enterprise technology brands such as global software or cloud providers
- Agency or consultancy background
- Exposure to B2B marketing or communications
- Experience supporting senior leaders or executive communications
- Interest in how AI or emerging technology supports content delivery
- Experience delivering experiential, physical or in person activations
What’s on offer:
- £50,000 to £55,000 salary plus benefits
- Ownership of a high-profile enterprise technology account
- Creative, varied work beyond standard presentation delivery
- A role built on trust, autonomy and long-term client relationships
If you’re confident managing enterprise stakeholders, enjoy shaping solutions from ambiguity, and want a role combining account ownership with hands-on project delivery, this is a strong next step.
Senior Account Manager employer: Digital Waffle
As a leading creative content and experience agency, we pride ourselves on fostering a dynamic work culture that values creativity, collaboration, and professional growth. Our London office offers a hybrid working model, allowing for flexibility while being part of a vibrant team dedicated to delivering innovative solutions for our enterprise technology clients. With a focus on meaningful projects and strong client relationships, we empower our employees to take ownership of their work and thrive in a supportive environment that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising your pitch. Be ready to talk about your experience managing projects end to end and how you’ve handled complex stakeholder relationships. Confidence is key, so rehearse until you feel like a rockstar!
✨Tip Number 3
Showcase your creativity! When you get the chance to present your ideas, make sure they reflect your unique approach to problem-solving. Use examples from your past work that highlight your ability to shape solutions and manage delivery effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can take ownership of their roles. Make sure your application stands out by tailoring it to the specific needs of the Senior Account Manager position.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Showcase Your Experience:Make sure to highlight your relevant experience in managing projects end to end. We want to see how you've taken loose enquiries and shaped them into clear scopes and delivery plans, especially in a client-facing role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect the specific requirements of the Senior Account Manager role. Show us how your background aligns with managing complex stakeholder groups and delivering experiential projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Digital Waffle
✨Know Your Client Inside Out
Before the interview, do your homework on the enterprise technology client you'll be working with. Understand their business model, recent projects, and any challenges they face. This will help you speak confidently about how you can add value and manage their needs effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience in managing complex stakeholder groups. Be ready to discuss specific situations where you've successfully navigated challenging conversations or built strong relationships within large tech organisations.
✨Demonstrate Your Project Management Expertise
Be prepared to talk about your experience running projects end to end. Share stories that illustrate your ability to take loose enquiries and shape them into clear scopes and delivery plans, showcasing your organisational skills and attention to detail.
✨Emphasise Your Creative Problem-Solving
Since the role involves shaping solutions from ambiguity, think of examples where you've had to adapt quickly to changing client needs. Highlight your proactive approach and how you’ve collaborated with creative teams to deliver experiential outputs that exceed expectations.
