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For Companies At a Glance
- Tasks: Provide on-site and remote IT support, manage projects, and troubleshoot technical issues.
- Company: Leading IT support company in Reading with a strong reputation.
- Benefits: Competitive salary, pension scheme, and a company vehicle.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Strong skills in Microsoft 365 and customer-facing technical support experience.
- Other info: Exciting opportunities for career growth in a fast-paced environment.
The predicted salary is between 40000 - 50000 £ per year.
A leading IT support company in Reading is seeking a Senior MSP Technical Support Engineer/Manager. The role involves providing technical assistance both remotely and onsite, managing project delivery, and troubleshooting various IT issues.
Candidates should have strong skills in Microsoft 365 and experience in a customer-facing technical support role.
This position offers a competitive salary between £40,000 - £50,000, a pension scheme, and a company vehicle.
Senior MSP Field Engineer – On‑Site IT Support & Projects in Reading employer: Digital Waffle
Contact Detail:
Digital Waffle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior MSP Field Engineer – On‑Site IT Support & Projects in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work in MSPs. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, don’t hold back on discussing your experience with Microsoft 365 and customer-facing roles. Let them know how you can solve their problems!
✨Tip Number 3
Prepare for the technical tests! Many companies will want to see your troubleshooting skills in action. Brush up on common IT issues and practice explaining your thought process clearly. We want to see you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to land that Senior MSP Field Engineer role!
We think you need these skills to ace Senior MSP Field Engineer – On‑Site IT Support & Projects in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and any customer-facing roles you've had. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love seeing candidates who can think on their feet and provide solutions, especially in a customer-facing role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Digital Waffle
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 skills before the interview. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the software, but that you can leverage it effectively in a customer-facing environment.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues in previous positions. Think about times when you had to troubleshoot under pressure or manage a project delivery. Being able to articulate these experiences will demonstrate your capability as a Senior MSP Field Engineer.
✨Understand the Company Culture
Research the company’s values and mission. Knowing what they stand for will help you tailor your answers to align with their culture. It also shows that you’re genuinely interested in being part of their team, which is always a plus!
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the types of projects you might be working on or how the team collaborates on technical support issues. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
